Is buyer and seller personal information handled securely when Voksha collects it over the phone?

For Real Estate Agents

Real estate doesn't carry HIPAA obligations (that applies to healthcare) but agents do handle sensitive personal and financial information over the phone: names, contact details, budget ranges, pre-approval and lender information, sometimes social security number fragments if a lead volunteers financing details prematurely, and property addresses tied to ongoing transactions. This data needs to be handled the same way any financial-adjacent lead data should be, encrypted in transit and at rest, with access controls so it isn't exposed to unrelated third parties. Voksha's Enterprise plan includes GDPR compliance, which matters if you work with international buyers (common in luxury markets and certain metro areas with significant foreign investment), since GDPR governs how personal data of EU residents is collected and stored regardless of where your brokerage is based. For most solo agents working primarily domestic buyers and sellers, the practical security question is simpler: does the qualification data (budget, pre-approval status, contact info) stay within your account and flow only into your connected CRM, rather than being shared or resold. Voksha keeps that data scoped to your account and your integrations. If you work with institutional sellers, builders, or relocation companies that require vendor security documentation as part of onboarding, the Enterprise plan is the one to reference in those vendor security questionnaires, since it includes the compliance backing those processes typically ask for.