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Square Payments · Payment

Turn Phone Calls Into Paid Invoices - Powered by Square

Voksha handles your calls, creates Square invoices for services discussed, and texts payment links to callers - so you get paid faster without chasing customers.

About the Integration

What is Square Payments?

Voksha integrates with Square Payments to connect your phone line to your payment processing. When callers need to pay for a service, check an invoice balance, or book an appointment that requires a deposit, Voksha can create Square invoices, send Square payment links via SMS, and look up transaction history. For businesses already using Square for in-person payments, this integration extends your Square ecosystem to phone-based transactions, keeping all your revenue data in one place and simplifying reconciliation.

How It Works

Voksha + Square Payments Together.

Automated workflows that connect every call to your Square Payments account.

  1. Square Invoice Creation from Call

    When a caller agrees to a service or needs to pay a balance, Voksha creates a Square invoice with the appropriate line items and amount, then sends the invoice link via SMS for secure mobile payment.

  2. Balance and Transaction Lookup

    Callers asking about past payments or outstanding balances are looked up in Square by phone number or email. Voksha communicates their payment history, open invoices, and total amount owed.

  3. Appointment Deposit Collection

    For businesses requiring deposits to hold appointments, Voksha books the appointment and sends a Square payment link for the deposit amount. The appointment is confirmed only after the deposit is received.

  4. Refund Request Intake

    When a caller requests a refund, Voksha captures the transaction details, reason for the refund, and verifies the original payment in Square, then creates a refund request for your team to approve.

Benefits

Benefits of Voksha + Square Payments.

Keep All Payments in One Square Dashboard

If you already use Square for in-store, online, and invoice payments, the Voksha integration adds phone-initiated payments to the same dashboard. No separate payment processor for phone transactions.

Faster Time to Payment

Instead of promising to "send an invoice later," Voksha creates and delivers the Square invoice during the call. Callers pay while the service is fresh in their minds, dramatically reducing collection delays.

Built for Square-Native Businesses

Restaurants, salons, retail shops, and service businesses already using Square hardware and software get phone-based payment collection that feeds into their existing Square reporting and accounting workflow.

Reduce Payment Collection Calls

When customers call about what they owe, Voksha resolves the inquiry and collects payment in one interaction. What used to be a "let me check and call you back" becomes an instant resolution.

Use Cases

Real-World Use Cases.

Salon and Spa No-Show Deposit

A salon using Square for POS requires deposits for high-value appointments. When clients call to book, Voksha schedules the appointment and sends a Square payment link for the deposit. Cancellations without notice forfeit the deposit per policy.

Restaurant Catering Payments

A restaurant using Square receives catering inquiry calls. Voksha captures the event details, provides pricing estimates, and sends a Square invoice for the 50% deposit. The remaining balance is invoiced after the event.

Contractor Progress Payments

A general contractor using Square invoicing receives calls from clients ready to pay progress billing milestones. Voksha pulls up the outstanding invoice in Square, confirms the amount, and texts the payment link for immediate collection.

FAQ

Questions about
Voksha + Square Payments.

Yes. Voksha uses the Square Invoices API to create invoices with the appropriate line items, amounts, and customer details. The invoice is sent directly to the caller via SMS as a Square-hosted payment link.

Yes. Voksha can query a caller's transaction history in Square by phone number or email to provide information about past payments, open invoices, and subscription statuses when customers call with billing questions.

Absolutely. The integration only handles phone-initiated payments. Your in-store Square POS, online store, and other Square channels continue to operate independently. All transactions from every channel appear in your unified Square dashboard.

Voksha does not process refunds automatically. Instead, it captures the refund request details, verifies the original transaction in Square, and creates a refund request notification for your team to review and approve through the Square dashboard.

Pair Square Payments with the right Voksha setup

Activate the
Square Payments Integration.

Available with every Voksha plan. Get custom AI workflows, dedicated onboarding, and direct Square Payments connectivity.