Helcim · Payment · Updated Oct 2026
Billing Calls Answered for Helcim Businesses
Voksha answers calls about invoices, card updates and payment plans on the first ring, captures the caller's details and sends them to your team to follow up in Helcim.
What is an AI receptionist with Helcim?
Voksha is an AI receptionist for accountants, cleaning companies, studios and other small businesses that process payments with Helcim. It answers common billing questions from the information you give it, such as how to pay, when invoices are due and whether you offer payment plans. When a caller needs your team, for example to update a card or set up a payment plan, Voksha takes their name, contact details, invoice number and question and sends it to your team, or transfers urgent calls to a person. Voksha support sets up the Helcim connection for you.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Helcim is set up with Voksha support.
How It Works
Voksha + Helcim Together.
What happens on a call once Helcim is connected (Premium and Enterprise plans).
Billing Question Answers
Callers asking how to pay, when an invoice is due or which payment methods you accept get a clear answer from the details you give Voksha.
Invoice and Balance Questions
Callers asking about a balance have their name, contact details and invoice number captured, so your team can look them up in Helcim.
Card Update and Recurring Payment Requests
Customers who want to update the card on file or set up recurring billing have their request passed to your team to handle in Helcim.
Payment Plan Requests
For larger bills, Voksha explains the payment plan options you offer and sends the caller's request to your team to set up.
Benefits of Voksha + Helcim.
Every Billing Call Answered
Voksha answers on the first ring, day or night, so customers with a payment question always reach someone.
Clear, Consistent Answers
Your payment terms, accepted methods and plan options are explained the same way on every call.
Ready-to-Act Summaries
Your team gets each caller's details and question in one summary, so follow-up in Helcim is quick.
Your Team Keeps Control of Payments
Card updates, payment plans and refunds stay with your team. Voksha gathers the details and hands them over.
Real-World Use Cases.
Accounting Practice
A small accounting firm bills clients through Helcim. A client calls about an invoice, and Voksha takes the invoice number and question and sends them to the office.
Cleaning Company
A cleaning company invoices monthly. A client calls to ask about autopay, and Voksha explains the options and passes the request to the office to set up in Helcim.
Fitness Studio
A studio bills memberships through Helcim. A member calls about a failed charge, and Voksha captures their details so the studio can sort out the card.
Taking payments over the phone is only available on the Enterprise plan. On Premium, Voksha answers payment questions, captures the caller's details and hands the request to your team.
Voksha support sets up the Helcim connection for you. You do not need to connect it yourself.
No. Voksha explains the options you offer and passes the caller's request and details to your team, who make the change in Helcim.
Integrations, including Helcim, are available on Premium ($99/month, 150 calls included) and Enterprise. Starter ($14/month) answers every call, captures the caller's details and sends you a call summary, but it has no integrations.
Pair Helcim with the right Voksha setup
Other Payment Integrations
Industries that use this
Activate the
Helcim Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the Helcim connection with you.