Shop-Ware · Auto Repair · Updated Oct 2026
Voksha + Shop-Ware
An AI receptionist for your auto repair shop that answers on the first ring, books appointments into Shop-Ware and takes estimate requests, around the clock.
What is an AI receptionist with Shop-Ware?
Once Voksha support has connected your Shop-Ware account, Voksha answers your shop's calls and handles the routine ones: it books appointments into the openings it can see, captures vehicle and symptom details for estimate requests, and takes status questions for your service writers. If you run more than one shop, Voksha can ask which location the caller wants. You get a summary of every call. The integration is available on the Premium and Enterprise plans.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). Shop-Ware is set up with Voksha support.
How It Works
Voksha + Shop-Ware Together.
What happens on a call once Shop-Ware is connected (Premium and Enterprise plans).
Service Appointment Booking
Voksha asks which shop the caller wants, offers the openings it can see in Shop-Ware, and books the appointment with the service type and vehicle details.
Status Questions Passed to Your Team
Customers calling about a car in the shop have their question captured and passed to the right service writer, so they get an accurate update.
Estimate Requests
Voksha captures vehicle and symptom details and adds an estimate request in Shop-Ware, so your service writers have what they need to build a quote.
Common Questions Answered
Voksha answers questions about your services, hours and location using the information you give it, and notes anything else for your team.
Benefits of Voksha + Shop-Ware.
Same Experience at Every Location
If you have more than one shop, every caller hears the same professional greeting and is booked at the shop they want.
Fewer Phone Interruptions
When service writers are not stopping for every call, they can spend more time with customers and keep work moving through the shop.
Happier Customers
Callers reach a friendly voice on the first ring instead of hold music or voicemail.
Real-World Use Cases.
Owners With Two or Three Shops
A family business with a few locations uses Voksha with Shop-Ware to answer all their lines the same way and book callers at the right shop.
Busy Service Centers
A busy shop uses Voksha to handle the steady stream of booking and status calls without pulling service writers away from customers at the counter.
Yes. Voksha asks which location the caller wants and books into that shop's openings, once Voksha support has set up each location.
No. Voksha handles the phone. Any customer messaging you already send from Shop-Ware carries on as before.
Voksha follows your call script for fleet customers, captures the vehicle and account details, and books or passes the request to your team.
Shop-Ware is set up with Voksha support on Premium ($99/month, 150 calls included) and Enterprise. Starter ($14/month) answers every call and sends you the caller's details, but has no integrations.
Pair Shop-Ware with the right Voksha setup
Other Auto Repair Integrations
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Activate the
Shop-Ware Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the Shop-Ware connection with you.