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AI Technology

What AI technology does Voksha use?

Quick Answer

Voksha uses large language models (LLMs) for understanding, real-time speech recognition, natural voice technology, and the instructions you give it about your business.

Voksha combines several AI technologies to hold natural phone conversations.

Core technologies:

  1. 1Large Language Models (LLMs):
  1. 1Real-time Speech Recognition:
  1. 1Natural Voice:
  1. 1Call Sorting:
  1. 1Your Business Instructions:

Performance

  • Answers on the first ring and responds in under 200 ms
  • Handles interruptions naturally
  • Keeps track of context across the whole call
  • 85% of calls resolved without a human (call intelligence report, 1,000,000+ calls analyzed)

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