Is Voksha HIPAA compliant?

Quick Answer

Yes, on the Enterprise plan (from $990/month): HIPAA compliance with a signed BAA, plus GDPR and CCPA compliance and a 99.9% uptime SLA. Every plan is SOC 2 compliant and ISO 27001 compliant.

HIPAA compliance with a signed Business Associate Agreement (BAA), GDPR and CCPA compliance, and a 99.9% uptime SLA come with the Enterprise plan (from $990/month). Starter and Premium do not include a BAA.

On the Enterprise plan

Business Associate Agreements (BAAs): Signed on the Enterprise plan
PHI safeguards: Encrypted storage of patient-related call data
Access controls: Role-based permissions for staff access
Audit trails: Logs of data access and changes
Data retention controls: Configure how long patient data is stored

On every plan

SOC 2 compliant and ISO 27001 compliant
AES-256 encryption at rest, TLS 1.2+ in transit

Who usually needs Enterprise for this:
Medical clinics, dental practices, therapy and counseling, chiropractic offices, optometry, and other healthcare providers that handle Protected Health Information (PHI) on calls.