Is Voksha compliant with Canadian privacy laws (PIPEDA)?

Quick Answer

Yes. Voksha is PIPEDA-compliant and supports Quebec Law 25. Canadian business data can be stored in Canadian data centers, and customers are notified within 72 hours of any breach.

Yes. Voksha complies with Canadian privacy rules.

PIPEDA compliance

Proper consent management for collecting caller information
Data minimization (only collect what is needed to handle the call)
Right to access and correct personal information
Transparent privacy practices
Breach notification within 72 hours

Quebec Law 25

Enhanced consent requirements
Cross-border data transfer safeguards
Support for your designated privacy officer

Canadian data storage:
Canadian business data can be stored in Canadian data centers. All data is encrypted (AES-256 at rest, TLS 1.2+ in transit), and every plan is SOC 2 compliant and ISO 27001 compliant.

Languages for Canadian businesses:
Premium answers in two languages, for example English and French.

Voksha serves businesses across Canada including Toronto, Vancouver, Montreal, Calgary, Ottawa, Edmonton, and more.