Can Voksha be configured to answer questions about our specific state's solar incentives and net metering rules during setup?

For Solar Installers

Yes, and this is one of the more valuable configuration steps for solar specifically, since incentive structures and net metering rules vary meaningfully state to state and even utility to utility within a state. During onboarding, you provide the specifics your sales team already uses in early conversations: the federal Residential Clean Energy Credit (30 percent of system cost through 2032 under current law), any state-level rebate or tax credit programs you operate under, and your local utility's net metering or net billing structure, since a homeowner on a utility with full retail-rate net metering hears a very different pitch than one on a utility that has moved to a lower net billing rate, as California did with NEM 3.0. This lets Voksha handle the common after-hours and early-conversation questions (does the tax credit still apply, how does net metering work with my utility, is there a state rebate) accurately rather than giving generic answers that a homeowner could get from a basic search, which builds credibility and keeps the lead warm until a licensed sales rep can go deeper on system sizing and financing. It is important to keep this configuration limited to general educational information rather than specific savings projections or contractual commitments, since actual savings estimates depend on a homeowner's specific usage and roof characteristics that only a proper design consultation can determine. Most installers update this configuration whenever incentive programs change, such as state rebate program caps being reached or utility net metering tariffs updating, which typically takes a few minutes.