What is actually included in the Premium plan for a plumbing contractor?

For Plumbing Services

Premium is $99 a month and includes 150 answered calls, with additional calls billed at $1 each once you exceed that. For a plumbing contractor, every one of those 150 calls includes full AI receptionist handling: 24/7 answering so a Tuesday 2 AM burst pipe call gets picked up as reliably as a Wednesday afternoon drain cleaning request, automatic triage of emergency versus routine issues, appointment booking synced to your calendar tool of choice such as Google Calendar, Outlook, or Calendly, and lead qualification that flags higher-margin jobs like water heater replacements or repiping over low-value drain snaking requests. Premium also supports the 200-plus languages Voksha handles, which matters for plumbing companies operating in bilingual service areas where a meaningful share of homeowners or property managers call in Spanish or another non-English language. It integrates with major CRMs including Salesforce and HubSpot, plus industry-specific field service tools, so a booked call does not just sit as a calendar entry, it can flow into whatever system your dispatcher already uses to assign the job to a technician. What Premium does not include is the HIPAA and GDPR compliance tier, which is reserved for Enterprise; most residential plumbing companies do not need that, but a plumbing business also handling medical facility maintenance contracts should evaluate whether Enterprise is a better fit. Billing is month-to-month with no long-term contract, so you are never locked in past a slow month.