MyCase · Legal · Updated Oct 2026
Voksha + MyCase
Connect your AI receptionist to MyCase so every call turns into an organised lead or call note your team can act on.
What is an AI receptionist with MyCase?
Once Voksha support has connected your MyCase account, Voksha answers your calls on the first ring, asks your intake questions and creates a lead in MyCase with the caller's details. When an existing client calls, Voksha sends a summary of the call to MyCase so the lawyer handling the case can see what they needed. Your team stays in charge of accepting cases and replying to clients.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). MyCase is set up with Voksha support.
How It Works
Voksha + MyCase Together.
What happens on a call once MyCase is connected (Premium and Enterprise plans).
Guided Client Intake
Voksha asks prospective clients your intake questions (type of case, key dates, the other parties and what they want help with) and creates a lead in MyCase with the answers.
Call Summaries for Existing Clients
When an existing client calls, Voksha takes their message and sends a call summary to MyCase, so the assigned lawyer can follow up.
Details for Your Conflict Check
Voksha collects the names of the other parties during intake and includes them in the lead, so your team can run its own conflict check before accepting the client.
Team Alerts
After each call, Voksha sends your team an email or SMS alert with the summary, so nobody has to listen to voicemails to find out who called.
Benefits of Voksha + MyCase.
No More Voicemail Backlog
Voksha answers every call, so callers get through to someone and your team gets a written summary instead of a full voicemail box.
Fewer Intake Bottlenecks
Prospective clients answer your intake questions on the first call instead of waiting for a paralegal to call them back.
Organised Call Notes
Call summaries sit in MyCase alongside the rest of your case work, so your team can see who called and why.
After-Hours Lead Capture
People who call in the evening or at the weekend go through the same intake, so Monday morning starts with leads you can act on.
Real-World Use Cases.
Criminal Defense Practice
A small criminal defence practice gets urgent calls at all hours from people who have just been arrested or charged. Voksha captures the charges, court date, jurisdiction and contact details, creates a lead in MyCase and transfers or alerts the on-call lawyer when it is urgent.
Estate Planning Attorney
A solo estate planning attorney uses Voksha for first enquiries about wills, trusts and probate. Voksha asks the attorney's questions, creates a lead in MyCase and on Premium books a consultation, so the attorney arrives at the meeting already briefed.
Voksha creates leads with the caller's details and intake answers. Turning a lead into a case stays with your team after a lawyer has reviewed it. The MyCase integration is available on Premium and Enterprise and is set up with Voksha support.
No. Voksha sends the call summary to MyCase and alerts your team. Your team decides what to share with the client and when.
Voksha asks which matter they are calling about and includes that in the call summary. If the caller is not sure, your team can sort it out from the summary.
Pair MyCase with the right Voksha setup
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Activate the
MyCase Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the MyCase connection with you.