FieldPulse · Home Services · Updated Oct 2026
FieldPulse + Voksha: AI Phone Answering for Contractors
Voksha answers your service calls on the first ring, captures the job details, books jobs and sends urgent calls to your on-call tech, whether you're a 3-person team or a 30-person operation.
What is an AI receptionist with FieldPulse?
FieldPulse gives contractors one place to manage jobs, customers and team schedules. Once Voksha support has connected your FieldPulse account, Voksha answers your business line, recognises returning customers by phone number, adds new customers and jobs, and books into the openings it can see. For contractors who wear multiple hats, Voksha handles the office phone so you can stay productive in the field. The integration is available on the Premium and Enterprise plans.
Plans and setup: Integrations are included on the Premium and Enterprise plans (not Starter). FieldPulse is set up with Voksha support.
How It Works
Voksha + FieldPulse Together.
What happens on a call once FieldPulse is connected (Premium and Enterprise plans).
Urgent Calls Escalated
Urgent calls such as water leaks, electrical hazards or gas concerns follow your emergency rules: Voksha transfers the caller to your on-call technician, adds a priority job in FieldPulse and alerts you.
Booking Into Your Schedule
Voksha offers the open times it can see in FieldPulse for the type of job and books the caller into the one they choose.
Estimate Requests
Homeowners asking for a quote have their property details, project scope and timing added to FieldPulse as an estimate request for your team.
Call Summary for Your Team
Every call ends with a summary by email or text alert to you, and the details are in FieldPulse for whoever picks up the job.
Benefits of Voksha + FieldPulse.
Phone Answering That Fits Your Workflow
FieldPulse already combines customers, scheduling, invoicing and estimates. Voksha adds a phone that is always answered and feeds new jobs into it.
Stop Losing Jobs to Unanswered Calls
Callers who reach voicemail often call the next contractor on the list. Voksha answers every call and turns it into a FieldPulse job or estimate request.
Works for Every Trade
Whether you do HVAC, plumbing, electrical or general contracting, Voksha follows your call script and asks the intake questions that matter for your trade.
Everyone Sees the Same Details
Jobs Voksha adds to FieldPulse are visible to your whole team, so technicians and office staff work from the same information.
Real-World Use Cases.
Electrical Emergency at Night
A homeowner smells burning near an outlet at 10 PM. Voksha answers, recognises the emergency from your rules, transfers the call to your on-call electrician and adds a priority job in FieldPulse with the address and issue.
Furnace Checks Before Winter
Fall arrives and homeowners want their furnaces checked. Voksha answers the steady stream of maintenance calls and books each one into FieldPulse with the right service type.
Kitchen Renovation Estimate
A homeowner calls about a kitchen renovation. Voksha asks your scoping questions about cabinets, countertops, plumbing and electrical, and adds a detailed estimate request in FieldPulse for your project manager to review before the site visit.
Yes. Once Voksha support has connected FieldPulse, Voksha checks the caller's phone number against your existing customers and adds new customers with their contact and property details.
Yes. If you offer several services, such as plumbing and HVAC, Voksha identifies what the caller needs and adds the job under the right service type in FieldPulse.
Jobs Voksha adds to FieldPulse appear wherever your team normally sees FieldPulse jobs, including the mobile app.
Not on Starter or Premium. Voksha can answer common billing questions and pass payment requests to your team. On the Enterprise plan, Voksha can also take payments over the phone.
FieldPulse is set up with Voksha support on the Premium ($99/month, 150 calls included) and Enterprise plans. Starter ($14/month) answers every call and sends you the caller's details, but does not connect to FieldPulse or book jobs.
Pair FieldPulse with the right Voksha setup
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Activate the
FieldPulse Integration.
Available on the Premium and Enterprise plans. Voksha support sets up the FieldPulse connection with you.