FieldPulse · Home Services
FieldPulse + Voksha: AI Phone Management for Contractors
Voksha's AI receptionist connects to your FieldPulse platform to answer service calls, schedule jobs, dispatch your crew, and keep homeowners updated - whether you're a 3-person team or a 30-person operation.
What is FieldPulse?
FieldPulse gives contractors a solid platform for managing jobs, customers, and team schedules. The Voksha integration adds an intelligent phone layer that reads your FieldPulse data in real time. When a homeowner calls, Voksha can identify existing customers, create new client records, check your team's availability, book the appropriate job type, and provide status updates on active work orders. For contractors who wear multiple hats, Voksha handles the office phone so you can stay productive in the field.
How It Works
Voksha + FieldPulse Together.
Automated workflows that connect every call to your FieldPulse account.
Emergency Dispatch
Urgent service calls - water leaks, electrical hazards, gas concerns - are immediately escalated by Voksha, which creates an emergency job in FieldPulse and alerts your designated on-call technician via push notification and text.
Service Scheduling with Tech Availability
Voksha reads your FieldPulse team calendar, factors in job durations and travel buffers, and schedules the caller into the most efficient available window for the right technician.
Estimate Requests
Homeowners requesting project quotes have their details entered as estimate opportunities in FieldPulse, including property information, project scope, and timeline preferences for your sales team to pursue.
Job Status Updates to Callers
Customers calling about scheduled or in-progress work receive accurate updates from FieldPulse, including technician assignment, appointment window, and current job phase.
Benefits of Voksha + FieldPulse.
All-in-One Contractor Solution
FieldPulse already combines CRM, scheduling, invoicing, and estimates. Voksha adds the missing piece - intelligent phone handling that feeds directly into your existing workflows.
Reduce Missed Revenue Opportunities
Every unanswered call is a potential job lost to a competitor. Voksha answers every call and converts it into a FieldPulse job, estimate, or follow-up task.
Multi-Trade Support
FieldPulse serves HVAC, plumbing, electrical, and general contracting businesses. Voksha adapts its call handling to your specific trade, using industry-appropriate language and intake questions.
Team Communication in One Place
Jobs created by Voksha in FieldPulse are immediately visible to your entire team. Technicians, dispatchers, and office staff all see the same information without phone tag or manual handoffs.
Real-World Use Cases.
Electrical Contractor Emergency Call
A homeowner smells burning near an outlet at 10 PM. Voksha answers, recognizes the electrical emergency, creates a priority job in FieldPulse with the customer's address and issue description, and dispatches your on-call electrician - who receives the job on their FieldPulse app and responds within minutes.
HVAC Seasonal Maintenance Booking
Fall arrives and homeowners want their furnaces inspected before winter. Voksha handles a steady stream of maintenance calls, scheduling each one into FieldPulse with the correct service type and duration, filling your calendar weeks in advance.
General Contractor Renovation Estimate
A homeowner calls about a kitchen renovation. Voksha asks detailed questions about the scope - cabinet replacement, countertop material, plumbing relocation, electrical updates - and creates a detailed estimate request in FieldPulse that your project manager can review before the site visit.
Yes. Voksha can look up existing customers in FieldPulse by phone number or name, and create new customer records with full contact and property details when a first-time caller reaches out.
Yes. If your company offers multiple services - such as plumbing and HVAC - Voksha identifies the caller's need and creates the job under the correct trade category in FieldPulse.
Jobs and estimates created by Voksha appear instantly in the FieldPulse mobile app. Technicians receive push notifications for new assignments and can view all job details from their phone.
Voksha does not collect payment card details over the phone for security reasons. Instead, it can trigger FieldPulse's invoice and payment link system, sending the customer a secure link to pay online.
Pair FieldPulse with the right Voksha setup
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FieldPulse Integration.
Available with every Voksha plan. Get custom AI workflows, dedicated onboarding, and direct FieldPulse connectivity.