Med Spa Answering Service
A Med Spa Answering Service That Books Consultations Around the Clock
Clients research injectables, fillers, and laser treatments in the evening and call when they are ready. Voksha answers every call, answers treatment questions, and books the consultation before they call another med spa.
Overview
What a Med Spa Answering Service Does.
A med spa answering service answers calls when providers are in treatment rooms or the spa is closed, booking consultations and treatments and answering pricing and prep questions. Voksha is an AI med spa answering service that answers 24/7, books on Premium, and starts at $14/month.
- 24/7
- Booking coverage
- <200ms
- Answer speed
- $14/mo
- Starting price
- 0
- Per-minute fees
The Problem
Why Businesses Need a Med Spa Answering Service.
The calls a traditional service and a voicemail box quietly lose.
Providers are in treatment
Injectors and aestheticians cannot step out of a treatment to answer the phone.
High-value leads call around
A new client asking about fillers or laser packages books with whichever med spa answers first.
Evening research, evening calls
Clients decide after work, when the front desk has gone home.
Repetitive questions
Pricing, downtime, prep, and aftercare questions take up front desk time all day.
Why Voksha
How Voksha Delivers It.
An AI med spa answering service that answers instantly, every time, for a flat per-call price.
Med Spa Answering Service by Voksha
Voksha replaces per-minute meters and voicemail with AI that answers in under a second, books appointments, and hands your team a clean summary of every call.
- Answer every call instantly, while providers are in treatment and after hours.
- Book consultations and treatments into your calendar on Premium.
- Answer pricing, prep, downtime, and aftercare questions from the information you approve.
- Capture new-client leads with treatment interest and preferred times.
- Flat per-call pricing from $14/month, with no per-minute meter.
How It Works Day to Day.
Consultation booking
New clients book consultations for injectables, laser, and body treatments on the call.
Lead capture
Treatment interest, budget, and contact details are captured for follow-up.
Treatment FAQs
Pricing ranges, prep, downtime, and aftercare questions are answered consistently.
After-hours bookings
Evening callers book instead of reaching voicemail.
Sample Call
What Your Callers Hear.
A typical call to a Voksha med spa answering service, step by step, and what lands in your inbox afterwards.
Greeting
The caller hears your med spa name and is answered in under a second, even while every provider is in treatment.
Treatment interest
Voksha asks what they are interested in, such as injectables, laser, facials, or body contouring, and whether they are a new or returning client.
Questions
It answers pricing ranges, prep, downtime, and aftercare questions from your approved information, and captures medical questions for a provider.
Booking
On Premium, it books a consultation or treatment with the right provider, or offers a callback window.
Summary
Your team gets a text and email with the client, treatment interest, booking, and transcript.
Comparison
AI vs Live Answering Service
vs Voicemail.
The three ways med spa businesses cover their phones, compared on what actually decides the outcome.
| What happens when | Voksha (AI) | Live answering service | Voicemail |
|---|---|---|---|
| A new client calls about fillers during a treatment | Answered instantly, consultation booked on Premium | Operator takes a message | Client calls another med spa |
| Pricing and downtime questions | Answered from your approved information | Scripted answers or deferred | Not answered |
| Medical questions about treatments | Captured for a provider callback, no medical advice given | Deferred to your staff | Not answered |
| Booking with a specific provider | Checks that provider's availability on Premium | Callback request | Not possible |
| Evening and weekend calls | Answered 24/7 | Covered, sometimes at higher rates | Voicemail |
| Cost at 100 calls a month | $99/month on Premium (150 calls included) | Roughly $510-$990 at a typical $1.70-$3.30 per minute and 3-minute calls | Free, but lost consultations are costly |
| Handling client information | Security-first, HIPAA-aware handling | Varies by provider | Messages sit in a mailbox |
How much does a med spa answering service cost?
Live med spa answering services typically charge $1.70-$3.30 per minute, so 100 calls a month at about 3 minutes each costs roughly $510-$990. Voksha charges per call: Starter is $14/month for 15 calls, Premium is $99/month for 150 calls with consultation booking, then $1 per additional call.
A med spa answering service answers calls when providers are in treatment or the spa is closed, books consultations, and answers pricing and prep questions. Voksha is an AI med spa answering service that does this 24/7 from $14/month.
Voksha answers only from the information you approve, such as pricing ranges, prep, and downtime. Medical questions are captured for a provider to call back, so clinical advice stays with licensed staff.
Yes, on Voksha Enterprise, which connects to spa software including Boulevard, Mindbody, Vagaro, and Fresha. Starter and Premium book into connected calendars such as Google Calendar or Outlook.
Voksha starts at $14/month for 15 calls, then $1 per additional call, with a $99/month Premium plan for 150 calls. There are no per-minute charges or after-hours premiums.
Yes. On Premium, Voksha checks the requested provider's availability and books the slot, or offers the next available time with that provider or another.
Yes. Voksha updates the appointment on the call and notifies your team, so the slot can be offered to someone on your waitlist.
Voksha is built security-first with HIPAA-aware handling. Talk to our team about a Business Associate Agreement and configuration if your med spa handles protected health information.
Voksha sounds natural and responds in under 200 milliseconds. You can have it disclose that it is an AI assistant, and it can transfer to your team when a client asks for a person.
Explore more
See how Voksha works as a med spa answering service alongside pricing, ROI, and related industries.
Cities We Serve
Book every consultation, 24/7.
Set up in about five minutes, keep your existing number, and start answering every call 24/7 from $14/month.