Is it cheaper to hire a second front desk employee than to use Voksha?

For Dental Practices

On pure salary math, a second front desk hire runs a practice somewhere between $35,000 and $45,000 a year once you factor in wages, payroll tax, and benefits, plus recruiting and training time before they're fully productive on your scheduling system and phone etiquette. Voksha's Premium plan at $99/month, or roughly $1,200 a year, plus overage for a busy practice, is a fraction of that cost even before counting Enterprise. But the more important difference isn't cost, it's coverage. A second front desk hire still works your practice's business hours, so you still miss the 11pm toothache call, the Saturday afternoon decision to finally deal with a chipped tooth, and the occasional overlap where both front desk staff are on the phone or with a patient at check-in during the morning rush. Voksha covers all of that without overtime pay or scheduling gaps for sick days and vacation. That said, Voksha isn't a full replacement for in-person front desk work, checking patients in, handling day-of paperwork, managing the physical flow of the waiting room, collecting payments in person, still needs a human. The realistic comparison for most practices isn't hire a person or use Voksha, it's use Voksha to stop losing calls during the gaps your current staff can't cover, and let your front desk focus on the patients in front of them rather than adding headcount just to answer more of the phone.