How do we set it up when we have two dentists and three hygienists with different working days?
For Dental Practices
During setup, each provider gets their own availability configured against your connected calendar, so Voksha knows that one dentist is only in on Tuesday, Thursday, and Friday, that one hygienist works four ten-hour days, and that your associate dentist doesn't see new patients on Mondays. Appointment types get tied to the right provider and duration: a 60-minute hygiene cleaning goes to whichever hygienist has an open chair, a crown prep or extraction goes specifically to a dentist's schedule, and a new-patient exam might need both a dentist and an operatory slot available at the same time. Because Voksha checks real-time availability rather than working off a static template, it won't offer a Tuesday afternoon slot with a provider that's already booked, and it won't double-book an operatory that's tied up with another patient. Practices with more complex scheduling logic, like alternating which dentist covers Saturday hours, or reserving certain hygiene chairs for pediatric patients only, typically work through those rules with the Voksha setup team so the AI reflects the same constraints your front desk already works around manually. Once configured, this doesn't require re-setup every time someone's schedule shifts week to week, since it's reading live calendar availability rather than a fixed weekly template, but permanent changes like a new hygienist joining or a provider dropping a day should be updated in the underlying calendar and appointment-type configuration.
During setup, each provider gets their own availability configured against your connected calendar, so Voksha knows that one dentist is only in on Tuesday, Thursday, and Friday, that one hygienist works four ten-hour days, and that your associate dentist doesn't see new patients on Mondays. Appointment types get tied to the right provider and duration: a 60-minute hygiene cleaning goes to whichever hygienist has an open chair, a crown prep or extraction goes specifically to a dentist's schedule, and a new-patient exam might need both a dentist and an operatory slot available at the same time. Because Voksha checks real-time availability rather than working off a static template, it won't offer a Tuesday afternoon slot with a provider that's already booked, and it won't double-book an operatory that's tied up with another patient. Practices with more complex scheduling logic, like alternating which dentist covers Saturday hours, or reserving certain hygiene chairs for pediatric patients only, typically work through those rules with the Voksha setup team so the AI reflects the same constraints your front desk already works around manually. Once configured, this doesn't require re-setup every time someone's schedule shifts week to week, since it's reading live calendar availability rather than a fixed weekly template, but permanent changes like a new hygienist joining or a provider dropping a day should be updated in the underlying calendar and appointment-type configuration.
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