How do recall campaigns work for six-month hygiene checkups?

For Dental Practices

Recall is one of the areas where Voksha does more than just answer inbound calls. Most practices have a running list of patients who are overdue for their six-month cleaning, and getting through that list by hand, calling, leaving voicemails, calling again, is tedious and usually falls to whoever has a free ten minutes at the front desk, which means it often doesn't happen consistently. Voksha can work through that recall list, reaching out to patients who haven't been seen in six-plus months, reminding them it's time to come in, and booking them directly into an open hygiene slot on the call, rather than just leaving a message and hoping they call back. For a practice with a backlog of two or three hundred overdue patients, even a modest rebooking rate translates directly into filled hygiene chairs, which are typically your most predictable, highest-margin production. It also works the other direction for reducing gaps in the schedule: if a cancellation opens up a slot, Voksha can reach out to patients on a cancellation list to fill it same-day rather than leaving that chair time empty. This connects to the same underlying calendar Voksha uses for inbound booking, so a recall call that results in a booking shows up the same way a new patient call would, with no separate system for staff to track outbound recall results against inbound scheduling.