How long does it take to get Voksha running for our dental office, from sign-up to live calls?
For Dental Practices
Most practices are live in 5 to 30 minutes for the basic setup, though getting it fully dialed in for a dental office takes a bit more configuration than a simple business line. The core steps: connect your calendar (Google Calendar, Outlook, or Calendly), forward your existing office number or the after-hours portion of it to Voksha, and define your appointment types with their real durations, a 60-minute cleaning, a 90-minute crown prep, a 30-minute consult, so the AI books the correct amount of chair time rather than guessing. If you run Dentrix, Eaglesoft, Open Dental, or another dental-specific practice management system, that part takes a little longer, since Voksha books against your connected calendar rather than writing directly into your PMS, so someone on staff needs to decide whether the calendar is the single source of truth or whether front desk still cross-checks against the PMS during the first few weeks. Loading in the specifics that make triage accurate, which insurance plans you accept, which providers see which procedures, how urgent symptoms should be routed, is the part practices sometimes underestimate, and it's worth having your office manager or lead hygienist involved rather than delegating it entirely to whoever answers the phone least. Once that's done, going live is immediate. Practices that start with Premium to pilot after-hours-only coverage often have the whole thing running before the end of their first day.
Most practices are live in 5 to 30 minutes for the basic setup, though getting it fully dialed in for a dental office takes a bit more configuration than a simple business line. The core steps: connect your calendar (Google Calendar, Outlook, or Calendly), forward your existing office number or the after-hours portion of it to Voksha, and define your appointment types with their real durations, a 60-minute cleaning, a 90-minute crown prep, a 30-minute consult, so the AI books the correct amount of chair time rather than guessing. If you run Dentrix, Eaglesoft, Open Dental, or another dental-specific practice management system, that part takes a little longer, since Voksha books against your connected calendar rather than writing directly into your PMS, so someone on staff needs to decide whether the calendar is the single source of truth or whether front desk still cross-checks against the PMS during the first few weeks. Loading in the specifics that make triage accurate, which insurance plans you accept, which providers see which procedures, how urgent symptoms should be routed, is the part practices sometimes underestimate, and it's worth having your office manager or lead hygienist involved rather than delegating it entirely to whoever answers the phone least. Once that's done, going live is immediate. Practices that start with Premium to pilot after-hours-only coverage often have the whole thing running before the end of their first day.
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