Does each of our dental office locations need its own Voksha plan and phone number?

For Dental Practices

Not necessarily. For a DSO or multi-location group, Enterprise consolidates multiple locations under one custom contract with call volume pricing that reflects the combined total across all offices, rather than each location paying for and managing a separate Premium subscription independently. What stays separate is the operational configuration: each location keeps its own calendar, its own provider schedules, its own appointment-type durations if they differ (a newer location might not yet offer same-day crowns, for instance), and its own emergency escalation contacts. Phone numbers can also stay location-specific if that's how your DSO currently operates, patients dialing each office's published number, with Voksha routing based on which number was called, or they can consolidate to a shared central number with patients directed to the right location during the call, depending on how your group is structured today. The main advantage of a single consolidated Enterprise plan over separate per-location subscriptions is unified reporting and billing, giving DSO leadership visibility into call volume, booking rates, and missed-call recovery across the whole group rather than piecing together numbers from five or ten separate accounts, plus more predictable custom pricing at that volume than paying Premium overage rates location by location. Groups actively expanding usually set this up once at the DSO level and then add new locations into the existing structure rather than starting a new plan from scratch each time.