How much does Voksha actually help with lost revenue from last-minute cancellations?

For Physical Therapy Clinics

Last-minute cancellations are a direct revenue hit for a PT clinic because a treatment slot is a perishable resource: a 9am Tuesday slot that opens up at 8am Tuesday because of a cancellation is very hard to fill without an active process for doing so, and once that hour passes, the revenue for that slot is gone regardless of your total patient volume. A typical outpatient clinic running 3-4 therapists sees a meaningful share of scheduled visits cancel or no-show within 24 hours, commonly in the range of 8-15% depending on your patient population and reminder practices, and unfilled slots at a typical visit reimbursement of $100-$180 (before accounting for the larger plan of care value at risk if the patient drops out of treatment entirely) add up quickly across a month. Voksha's role here is twofold: capturing the cancellation and immediately offering a reschedule in the same call rather than the patient hanging up with nothing booked, and, where a same-day waitlist is configured, filling the newly open slot from patients who wanted an earlier time. If a clinic running 200 visits a week has a 10% cancellation rate, that's roughly 20 open slots a week; converting even a quarter of those into either an immediate reschedule or a same-day fill from the waitlist, about 5 slots a week, recovers roughly $500-$900 a week in visit revenue that would otherwise have been lost, which comfortably exceeds the monthly plan cost on its own within the first week or two of the month.