How do we calculate the actual ROI of Voksha for our PT clinic?

For Physical Therapy Clinics

Start with your average new patient plan of care value: for most outpatient PT clinics treating orthopedic and sports injuries, this typically runs $1,200-$2,500 across 8-12 visits billed to insurance, or $900-$2,500 for a cash-pay practice depending on session rate and plan length. Next, estimate your currently missed call volume; most clinics underestimate this until they check, but a reasonable baseline for a busy multi-therapist clinic is 15-30 missed calls a week across after-hours, lunch coverage, and peak front-desk overwhelm. Even conservatively assuming only 15% of those missed calls represent a new patient who won't call back (versus an existing patient reaching you on a second attempt), a clinic missing 20 calls a week is losing roughly 3 new patients a month to unanswered calls, worth $3,600-$7,500 a month in plan of care value. Against that, Premium plan pricing at $99/month with 150 calls included, plus modest overage, is a rounding error, meaning the plan pays for itself by converting a single previously-missed call into a booked evaluation. The other ROI lever specific to PT is referral speed: if faster physician referral follow-up (minutes instead of hours) converts even one additional referral a month that would otherwise have gone to a competing clinic, that alone often exceeds the monthly plan cost. The most reliable way to validate this for your specific clinic is to track missed-call volume for two weeks before switching, then compare booked new patients in the weeks after Voksha is handling overflow, using the built-in 7-day money-back guarantee as a low-risk way to test the real numbers.