Skip to main content
Auto Repair Shops

How do we teach the AI our actual pricing for jobs like brakes and oil changes?

Avi NashVP of Growth

For Auto Repair Shops

During onboarding, you give Voksha the price ranges you're comfortable quoting over the phone for your most common jobs, oil changes, brake pads and rotors, tire installs, battery replacements, and basic diagnostics, and it uses those ranges to give callers an instant ballpark estimate instead of putting them on hold or promising a callback. You control how specific those ranges are: some shops give a single number for a standard oil change since it barely varies, while others set a range for brake jobs (say $300-450 for pads only versus $700-950 with rotors) since the real price depends on the vehicle and what the technician finds during inspection. The AI is upfront that these are estimates subject to inspection, which matches how shops already operate, a walk-in or phone quote is never the final invoiced price until a technician has actually looked at the vehicle. For jobs that are too variable to quote by phone at all, transmission work, engine diagnostics beyond a basic check, or anything requiring parts availability lookup, you can configure Voksha to skip the estimate and instead capture the vehicle details and book a diagnostic appointment, which is exactly what a service advisor would do in that situation anyway. You can update these price ranges anytime parts costs or labor rates change, there's no need to go through a new onboarding cycle, and most shops revisit pricing configuration a few times a year as costs shift.

During onboarding, you give Voksha the price ranges you're comfortable quoting over the phone for your most common jobs, oil changes, brake pads and rotors, tire installs, battery replacements, and basic diagnostics, and it uses those ranges to give callers an instant ballpark estimate instead of putting them on hold or promising a callback. You control how specific those ranges are: some shops give a single number for a standard oil change since it barely varies, while others set a range for brake jobs (say $300-450 for pads only versus $700-950 with rotors) since the real price depends on the vehicle and what the technician finds during inspection. The AI is upfront that these are estimates subject to inspection, which matches how shops already operate, a walk-in or phone quote is never the final invoiced price until a technician has actually looked at the vehicle. For jobs that are too variable to quote by phone at all, transmission work, engine diagnostics beyond a basic check, or anything requiring parts availability lookup, you can configure Voksha to skip the estimate and instead capture the vehicle details and book a diagnostic appointment, which is exactly what a service advisor would do in that situation anyway. You can update these price ranges anytime parts costs or labor rates change, there's no need to go through a new onboarding cycle, and most shops revisit pricing configuration a few times a year as costs shift.

More Questions About Auto Repair Shops

Try Voksha
for Auto Repair Shops.

Set up your AI receptionist in under 5 minutes. 7-day money-back guarantee.