Does setup require our service advisors to do anything, or can the owner handle it alone?
For Auto Repair Shops
The owner or an office manager can handle the entire setup alone, it doesn't require pulling a service advisor off the counter or scheduling a training session with your team. The configuration steps, connecting the phone number, setting hours and bay capacity, loading job pricing, and linking a calendar or shop management system, are all done through Voksha's setup flow and typically take between 5 and 30 minutes total. Where advisors do come in is afterward: once appointments start flowing into Google Calendar, Outlook, or directly into Shopware, Mitchell 1, or NAPA Tracs, your advisors work from that booked schedule the same way they already do, they don't need to learn a new tool or check a separate inbox. If your shop wants advisors to weigh in on the price ranges the AI quotes for common jobs, that's a five-minute conversation rather than a training requirement, since most advisors already know their comfortable quote ranges from doing it verbally every day. Shops that run this the smoothest usually have one person, often the owner or office manager, own the initial setup and pricing configuration, then let the team simply start seeing booked appointments show up on the schedule. There's no ongoing maintenance burden placed on technicians or advisors, and no login or dashboard they're required to check unless they want visibility into call activity.
The owner or an office manager can handle the entire setup alone, it doesn't require pulling a service advisor off the counter or scheduling a training session with your team. The configuration steps, connecting the phone number, setting hours and bay capacity, loading job pricing, and linking a calendar or shop management system, are all done through Voksha's setup flow and typically take between 5 and 30 minutes total. Where advisors do come in is afterward: once appointments start flowing into Google Calendar, Outlook, or directly into Shopware, Mitchell 1, or NAPA Tracs, your advisors work from that booked schedule the same way they already do, they don't need to learn a new tool or check a separate inbox. If your shop wants advisors to weigh in on the price ranges the AI quotes for common jobs, that's a five-minute conversation rather than a training requirement, since most advisors already know their comfortable quote ranges from doing it verbally every day. Shops that run this the smoothest usually have one person, often the owner or office manager, own the initial setup and pricing configuration, then let the team simply start seeing booked appointments show up on the schedule. There's no ongoing maintenance burden placed on technicians or advisors, and no login or dashboard they're required to check unless they want visibility into call activity.
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