Is Voksha better than hiring a part-time SDR to handle inbound calls?

For SaaS Companies

For inbound call handling specifically, Voksha is both cheaper and available more hours than a part-time SDR. A part-time SDR handling inbound triage, even at a modest 20 hours a week, runs $20,000-35,000 a year in salary alone at typical SDR pay ranges, before payroll tax, benefits, ramp time, or the training required for them to accurately qualify calls against your specific ICP. That covers roughly 20 hours a week of coverage, meaning evenings, weekends, and the hours outside that window still go unanswered. Voksha's Premium plan at $99 a month, or $1,188 a year, covers 24/7 answering and qualification, a fraction of the cost with none of the coverage gaps. The honest tradeoff is what a human SDR can do that Voksha cannot: build genuine rapport over a longer conversation, handle highly nuanced objection handling, or do the proactive outbound dialing and sequence-building that is a core part of most SDR roles beyond just answering inbound. Most SaaS companies land on a combination rather than an either-or, Voksha handles first-contact answering and qualification 24/7, freeing human SDRs from the 3-4 hours a day of inbound triage that pulls them away from outbound prospecting, which is usually the higher-leverage use of a trained SDR's time. Companies hiring specifically because inbound volume is overwhelming their team are typically better served solving that with Voksha first, then evaluating whether they still need additional SDR headcount for outbound once inbound is handled.