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SaaS Companies

How do we connect Voksha to our existing sales line without disrupting outbound dialing from Outreach or Salesloft?

Avi NashVP of Growth

For SaaS Companies

Voksha only touches inbound call handling on the number you connect it to, it has no effect on outbound dialing done through Outreach, Salesloft, or a dialer like Aircall or Kixie, because those tools place calls from separate lines or through their own telephony integration rather than sharing your main inbound number's call flow. Setup is a matter of forwarding your published sales number, the one on your website, email signatures, and G2 or Capterra listings, to Voksha, either full-time or selectively (after-hours, weekends, or overflow after a set number of unanswered rings during business hours). This is a phone-forwarding configuration, not a change to your sales stack, so your SDRs keep using Outreach or Salesloft for outbound sequences exactly as before. The distinction that matters: outbound dialing tools manage calls your team initiates, Voksha manages calls that come in to your published number. Most SaaS companies set this up so Voksha answers every inbound call first, since inbound calls from a marketing site or G2 listing are typically higher-intent than a cold outbound connect, and route qualified leads into the same CRM record your SDRs are already working in Outreach or Salesloft. Setup itself takes about 5-30 minutes, including connecting the number, configuring calendar booking through Google Calendar, Outlook, or Calendly, and loading your qualifying questions (company size, budget range, current tooling). No changes are needed on the outbound side at all.

Voksha only touches inbound call handling on the number you connect it to, it has no effect on outbound dialing done through Outreach, Salesloft, or a dialer like Aircall or Kixie, because those tools place calls from separate lines or through their own telephony integration rather than sharing your main inbound number's call flow. Setup is a matter of forwarding your published sales number, the one on your website, email signatures, and G2 or Capterra listings, to Voksha, either full-time or selectively (after-hours, weekends, or overflow after a set number of unanswered rings during business hours). This is a phone-forwarding configuration, not a change to your sales stack, so your SDRs keep using Outreach or Salesloft for outbound sequences exactly as before. The distinction that matters: outbound dialing tools manage calls your team initiates, Voksha manages calls that come in to your published number. Most SaaS companies set this up so Voksha answers every inbound call first, since inbound calls from a marketing site or G2 listing are typically higher-intent than a cold outbound connect, and route qualified leads into the same CRM record your SDRs are already working in Outreach or Salesloft. Setup itself takes about 5-30 minutes, including connecting the number, configuring calendar booking through Google Calendar, Outlook, or Calendly, and loading your qualifying questions (company size, budget range, current tooling). No changes are needed on the outbound side at all.

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