Can I keep my existing business number that's already listed on my NMLS Consumer Access profile?

For Mortgage Brokers

Yes, and this is a real constraint for mortgage originators specifically, because your phone number often appears on your NMLS Consumer Access record, your state license disclosures, loan officer bio pages, Zillow and LendingTree lender profiles, and every piece of required licensing disclosure on your marketing materials. Changing it means updating regulatory-facing records, not just business cards. You don't get a new number with Voksha. Instead, you set up call forwarding from your existing line, most carriers and VoIP providers (RingCentral, standard cell carriers, Google Voice) support this natively, either as full forwarding so every call routes to Voksha, or conditional forwarding so it only kicks in when you don't answer within a few rings. Most brokers use conditional forwarding: calls ring your desk or cell first, and if you're mid-underwriting-call or on another line, it rolls to Voksha instead of voicemail, rather than replacing your own availability entirely. If your brokerage runs a shared office VoIP system with extensions per LO, your office admin can typically configure forwarding at the extension level so each originator's line routes independently without disrupting anyone else's setup. Nothing on your NMLS listing, license disclosures, or lender profile pages needs to change, which avoids the compliance overhead of re-filing number updates with your state regulator or licensing body.