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Mortgage Brokers

What's the realistic monthly cost for a two-loan-officer brokerage using Voksha?

Avi NashVP of Growth

For Mortgage Brokers

Most two-person shops land on Premium at $99/month, which includes 150 answered calls. A brokerage with two active LOs, each running 8 to 15 active files plus new-lead intake, typically sees 120 to 220 calls a month once you count purchase inquiries, refi shoppers, rate questions, and existing-client status checks. If you consistently land in the 180 to 220 range, you are paying $99 plus roughly $30 to $70 in flat $1-per-call overage, still under $170/month total. The Starter plan at $14/month with 15 included calls only fits a brand-new solo originator running almost entirely on referrals with minimal cold inbound. Compare that to a live mortgage-specific answering service, which typically runs $400 to $900/month for two lines with per-minute billing that spikes during a refi wave, or a part-time front-desk hire at $18 to $22/hour plus payroll tax, which costs $1,500 to $2,500/month for coverage that still stops at 6pm. A single $400K purchase loan carries roughly $8,000 in commission at typical 2% comp; missing even one of those a quarter because a call rolled to voicemail costs more than a year of Premium. Billing is month-to-month with no contract, and the 7-day money-back guarantee lets you run it through one live rate-shopping week before committing.

Most two-person shops land on Premium at $99/month, which includes 150 answered calls. A brokerage with two active LOs, each running 8 to 15 active files plus new-lead intake, typically sees 120 to 220 calls a month once you count purchase inquiries, refi shoppers, rate questions, and existing-client status checks. If you consistently land in the 180 to 220 range, you are paying $99 plus roughly $30 to $70 in flat $1-per-call overage, still under $170/month total. The Starter plan at $14/month with 15 included calls only fits a brand-new solo originator running almost entirely on referrals with minimal cold inbound. Compare that to a live mortgage-specific answering service, which typically runs $400 to $900/month for two lines with per-minute billing that spikes during a refi wave, or a part-time front-desk hire at $18 to $22/hour plus payroll tax, which costs $1,500 to $2,500/month for coverage that still stops at 6pm. A single $400K purchase loan carries roughly $8,000 in commission at typical 2% comp; missing even one of those a quarter because a call rolled to voicemail costs more than a year of Premium. Billing is month-to-month with no contract, and the 7-day money-back guarantee lets you run it through one live rate-shopping week before committing.

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