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Locksmiths

What does a normal working day look like for a locksmith using Voksha?

Avi NashVP of Growth

For Locksmiths

The phone stops being something you have to think about constantly. A typical day starts with checking your dashboard or the overnight SMS and Slack notifications for any after-hours jobs Voksha already quoted and dispatched, so if a 2 AM lockout came in and got assigned to whoever was on call, you already know the outcome before you start your first scheduled job. Through the day, while you are inside a house re-keying deadbolts or up under a dash programming a transponder key, incoming calls, whether that is a new lockout, a customer confirming a scheduled appointment, or someone asking for a quote on a safe opening, get answered instantly instead of going to voicemail, and you get a notification with the job details the moment it is qualified rather than a stack of missed calls to work through at the end of the day. Non-emergency requests, like a homeowner wanting to schedule a re-key next Tuesday or a property manager wanting a walkthrough for a multi-unit lock upgrade, get booked directly into your calendar via Google Calendar, Outlook, or Calendly, so you are not playing phone tag to find a time that works. Meanwhile, calls that are not real jobs, someone dialing the wrong number, a spam call about car keys or safe cracking work you do not do, or a solicitor, get filtered out without interrupting you at all. By the end of the day, instead of a voicemail inbox to work through and price-shoppers you will never reach again, you have a clean list of qualified jobs already assigned to techs and appointments already on the calendar.

The phone stops being something you have to think about constantly. A typical day starts with checking your dashboard or the overnight SMS and Slack notifications for any after-hours jobs Voksha already quoted and dispatched, so if a 2 AM lockout came in and got assigned to whoever was on call, you already know the outcome before you start your first scheduled job. Through the day, while you are inside a house re-keying deadbolts or up under a dash programming a transponder key, incoming calls, whether that is a new lockout, a customer confirming a scheduled appointment, or someone asking for a quote on a safe opening, get answered instantly instead of going to voicemail, and you get a notification with the job details the moment it is qualified rather than a stack of missed calls to work through at the end of the day. Non-emergency requests, like a homeowner wanting to schedule a re-key next Tuesday or a property manager wanting a walkthrough for a multi-unit lock upgrade, get booked directly into your calendar via Google Calendar, Outlook, or Calendly, so you are not playing phone tag to find a time that works. Meanwhile, calls that are not real jobs, someone dialing the wrong number, a spam call about car keys or safe cracking work you do not do, or a solicitor, get filtered out without interrupting you at all. By the end of the day, instead of a voicemail inbox to work through and price-shoppers you will never reach again, you have a clean list of qualified jobs already assigned to techs and appointments already on the calendar.

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