What happens to my bill if lockout calls spike during a holiday weekend or cold snap?

For Locksmiths

You will not be cut off or throttled. Voksha keeps answering every call that comes in, and any calls beyond your plan's included volume are billed at a flat $1 per call, whether you are on Starter (15 included) or Premium (150 included). This matters for locksmiths because call volume is genuinely spiky: New Year's Eve, Halloween, and the first hard freeze of winter (when car locks and deadbolts stick or freeze) reliably drive lockout call spikes well above a normal week, and a locksmith who is usually comfortable on Starter can suddenly field 40 calls in a single weekend. Rather than losing those extra calls to a busy signal, Voksha answers all of them, quotes the standard lockout rate, and dispatches whoever is on call, with the overage simply appearing as a per-call line item on the next bill. For a locksmith, a $1 overage charge against a $75 to $150 lockout job is a rounding error, not a cost concern. If spikes like this happen regularly rather than a few times a year, that is a signal to move up to Premium's 150-call allotment, where the effective per-call cost drops well below the $1 Starter overage rate, or to Enterprise (from $990 a month with custom call volume) if you run multiple vans or cover a large metro area with consistently high call volume. Since there is no long-term contract, you can adjust your plan tier seasonally as your call patterns become clearer, moving up before a known high-demand weekend and back down afterward if volume settles.