If a caller asks for a price and hangs up without booking, do I still get their information to follow up?

For Locksmiths

Yes, and this is one of the more practical day-to-day benefits for locksmiths, since price-shopping calls, where someone calls three or four locksmiths asking how much for a lockout, then books with whoever quoted lowest or answered fastest, are common in this trade. When a caller asks for pricing and does not commit to booking on the call, Voksha still captures their name, phone number, and what they were asking about before the call ends, rather than losing that lead entirely the way a voicemail-based system would if the caller simply hangs up. That information lands in your dashboard as a lead you can follow up with directly, whether that is a text message with your quote restated, a call back if you can offer a lower rate on a slow day, or simply a record showing which callers you are losing to competitors so you can adjust your pricing or messaging over time. This matters because a meaningful share of price-shopping calls do eventually book with someone, and if you have their contact information while your competitor does not, you have a real shot at converting them even after the initial call ends without a commitment. Over weeks and months, this also gives you visibility into your close rate on quoted calls versus booked jobs, which is data most locksmiths running on voicemail or a basic answering service simply never see, since those systems either do not capture the caller at all or only log a generic message rather than structured lead data tied to the specific service they asked about.