Do we pay extra for connecting Voksha to our PIMS and calendar, or is that included in the plan price?

For Veterinary Clinics

Core integrations, including your calendar (Google Calendar, Outlook, or Calendly) for appointment booking and your practice management system (Cornerstone, ezyVet, Avimark, or ImproMed) for client records and appointment sync, are part of the standard setup process on Starter and Premium, not a separate line item you pay extra for on top of your monthly plan fee. What you're paying for on Starter ($14/month, 15 calls included) and Premium ($99/month, 150 calls included) is call volume and the AI receptionist functionality itself; the integrations that make it useful for a real veterinary front desk (syncing bookings and intake data so your staff isn't manually re-entering everything) come with that. Where cost can enter the picture is if your practice runs a less common PIMS that isn't on the standard integration list, or wants a custom connection to a specialty billing, insurance verification, or CRM system beyond the standard set; that level of custom integration work is typically scoped and available on the Enterprise plan (from $990/month), which also includes dedicated support to handle the setup rather than a self-service flow. For the vast majority of single-location and small multi-doctor practices running one of the major PIMS platforms, there's no additional integration fee to budget for beyond your plan tier. It's worth confirming your specific PIMS and calendar setup during onboarding so you know upfront whether you're squarely in standard-integration territory or need an Enterprise-level custom connection.