Does Voksha connect to my point-of-sale system so it can answer questions about retail products?

For Salons & Spas

Voksha's core strength is phone call handling: answering questions, booking and managing appointments, and qualifying callers, and for salons, the questions it fields well are things like service pricing, hours, stylist availability, and booking logistics, the exact routine questions that eat up staff time on a busy day. Retail product questions, like whether you carry a specific shampoo brand or the current price of a styling tool, can be included in Voksha's configured answers the same way service pricing is, if you set them up as part of your FAQ content during onboarding. What Voksha is not built to do is a live, item-by-item inventory check pulled directly from your point-of-sale system in real time, checking whether you have three bottles of a specific conditioner left in stock right now. For most salons, that gap does not matter much, since retail questions over the phone are usually general, like whether the salon sells the purple shampoo used during a service, rather than inventory-specific, and those general answers can be configured directly. If a caller asks something that requires checking current stock, Voksha can take a message or offer to have someone call back, rather than guessing at availability it cannot verify. The practical setup for a salon is to configure Voksha with your general retail lineup and pricing as part of the FAQ content, treating live stock checks as something that still routes to your in-store team, the same way it would if a client asked a front desk person who was not standing next to the retail shelf.