What's the ROI difference between Starter and Premium for a six-chair salon?

For Salons & Spas

A six-chair salon typically fields well beyond 15 calls a day once you count booking calls, rescheduling calls, pricing questions, and after-hours inquiries, often landing somewhere between 20 and 40 calls a day depending on how many services you offer and how active your client base is. On Starter at $14 a month with 15 calls included, a salon at that volume would blow through the included calls in well under a week and spend the rest of the month paying $1 per call in overage, at 30 calls a day that is roughly 900 calls a month, meaning around 885 calls at $1 each, or $885 plus the $14 base, close to $900 a month. Premium at $99 a month with 150 calls included covers a much larger share of that volume before overage kicks in, at 900 calls a month you would pay $99 plus $1 for each of the 750 calls beyond 150, or $849 total, similar in raw dollar terms at that specific volume, but the more realistic six-chair salon volume, say 10 to 15 calls a day or roughly 300 to 450 a month, makes Premium clearly cheaper: $99 plus $1 per call for 150 to 300 overage calls lands between $249 and $399, versus Starter's $14 plus $1 for 285 to 435 overage calls, landing between $299 and $449. At six chairs, Premium is almost always the better-value tier once real call volume is accounted for, and the ROI case is less about which plan is cheaper on paper and more about which plan avoids you second-guessing whether a stack of overage charges was worth it every month.