How much staff time does automating intake save a chiropractic office?

For Chiropractors

A thorough new patient intake, walking through medical history, current symptoms, prior treatment, insurance information, and for PI cases, accident and attorney details, typically eats 15 minutes of front desk time per patient when done manually over the phone or via paperwork clarification calls. A practice bringing in 15-25 new patients a month is spending roughly 4-6 hours a month, and often more once you count callback attempts to get missing information, just on this single task, time that's directly pulled away from checking in existing patients, managing the schedule, and handling billing questions at the desk. Voksha captures this same information during the initial booking call, before the patient ever arrives, and syncs it into the practice management system, which lines up with the roughly 15 hours of staff time saved weekly across the full range of front-desk-automatable tasks, intake, insurance questions, scheduling, reschedules, for a typical multi-provider office. At a loaded front desk labor cost of roughly $20-$25/hour, 15 hours a week works out to $1,200-$1,500 a month in recovered staff capacity, capacity that either reduces the need for an additional front desk hire as the practice grows or gets redirected toward higher-value tasks like patient re-engagement calls, collections follow-up, or simply keeping the front desk calmer during peak adjustment hours instead of understaffed and reactive. That recovered time is on top of, not instead of, the new-patient and no-show revenue gains, which is why most practices see the intake automation piece as the fastest-felt benefit even before the revenue numbers show up in the books.