We Are Here to Help You Succeed
Voksha is an online-first company built around one principle: your success is our success. Every question gets a thoughtful answer, every issue gets resolved.
We do not use chatbots or automated ticket systems for support. Real people read every email and respond personally.
How to Get Help
One email, one team, one goal: getting you the answer you need.
Email Our Support Team
Send us an email describing your question, issue, or request. Include your account email and any relevant details so we can help you faster.
Our Customer-First Culture
We built Voksha to help small businesses succeed. That commitment extends to every interaction you have with our team.
We Treat You Like a Partner
You are not a ticket number. When you email us, a real person reads your message and responds with a thoughtful, personalized answer. We take the time to understand your business so we can give you advice that actually helps.
We Help You Get Set Up Right
Whether you need help configuring your AI agent, setting up call forwarding, or connecting integrations, we guide you through the entire process. No question is too small, and we do not stop until you are up and running.
We Fix Problems Fast
If something is not working right, tell us. We prioritize issue resolution because your business depends on every call being answered. Most issues are resolved within hours, not days.
We Listen and Build What You Need
Your feedback shapes our product. When you suggest a feature, request an integration, or report a pain point, we listen. Many of our best features came directly from customer conversations.
What Can We Help You With?
Common support topics. If your question is not listed, just email us.
Getting Started
Need help setting up your AI receptionist? We walk you through account creation, agent configuration, and call forwarding step by step.
Integrations
Connecting Voksha to your CRM, calendar, or practice management software? Our team can help you configure any of our 78+ supported integrations.
Billing & Account
Questions about your plan, invoices, upgrades, or account settings? We make billing transparent and are happy to help you find the right plan.
Technical Issues
Experiencing call quality problems, forwarding issues, or integration errors? Reach out with details and we will diagnose and resolve it quickly.
Enterprise & Custom Solutions
Need custom AI workflows, dedicated onboarding, or advanced integrations? Our enterprise team works directly with you to build the right solution.
Security & Compliance
Questions about data protection, HIPAA compliance, PIPEDA, or security practices? We take your data security seriously and are happy to provide documentation.
Self-Service Resources
Find answers on your own with our guides, FAQ, and demo videos.
Your Success is Our Priority
No matter what you need help with, our team is ready. Email us anytime and we will get back to you with a real, helpful answer.
Email us at [email protected] for any questions