How does Voksha handle call routing for a team with several agents and dozens of active listings?

For Real Estate Agents

For a team setup, the practical model is a shared main line (or several lines mapped to different lead sources, like a dedicated Zillow number versus a dedicated sign-call number) with routing logic configured to match how your team actually splits leads, round-robin by availability, by geographic territory or zip code, by listing (each agent's own listings route calls to them first, with team fallback if they're unavailable), or by lead source if certain agents specialize in certain platforms. Each agent's calendar connects individually (Google Calendar, Outlook, or Calendly per agent), so Voksha checks the specific agent's real availability before booking a showing rather than guessing at team-wide availability. Listing data scales the same way it does for a solo agent, just across more properties, dozens of active listings each with their own square footage, pricing, HOA, and showing instructions, updated as inventory changes. Teams running 5+ agents or several hundred combined monthly calls typically move to the Enterprise plan (from $990/month, custom call volume) both for the volume pricing and for centralized reporting, seeing qualified lead flow and conversion patterns across the whole team rather than each agent checking their own call log independently. This is particularly useful for team leads or brokers who want visibility into how quickly team members are following up on qualified leads, since the data naturally centralizes rather than living in each agent's individual phone.