Does the TCPA affect how I can use an AI receptionist for real estate calls?

For Real Estate Agents

The Telephone Consumer Protection Act (TCPA) governs outbound calls and texts, particularly automated or prerecorded ones made without consent, and is a real compliance concern for real estate agents who do cold calling, ringless voicemail drops, or SMS lead-gen campaigns. It is less relevant to Voksha's core use case, which is answering inbound calls from buyers and sellers who are already calling you. When a lead calls your number because they saw your yard sign or your Zillow listing, they initiated contact, so TCPA's consent requirements around unsolicited outbound contact don't apply to that interaction. Where it matters is if you use Voksha or any other tool to place outbound calls or follow-up texts to leads who haven't given prior express consent, that's a separate compliance question governed by TCPA and, depending on your state, additional telemarketing rules (several states have their own mini-TCPA statutes with stricter consent and calling-hour requirements). If your workflow is purely inbound (someone calls your listed number, Voksha answers, qualifies, and books), TCPA exposure is minimal because you're not initiating unsolicited contact. If you plan to have Voksha or your team follow up with outbound calls to captured leads, get explicit consent to be contacted during the qualification call itself, and keep a record of that consent, which is standard practice regardless of what tool you use to make the follow-up call.