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Real Estate Agents

If several agents can show the same listing, can Voksha find whoever's free fastest?

Avi NashVP of Growth

For Real Estate Agents

Yes, for team-managed listings where more than one agent is authorized to conduct a showing, whether that's a co-listed property, a team listing where any team member can show it, or a brokerage floor system where whoever's available handles walk-in requests, you can configure Voksha to check multiple agents' calendars for a given listing rather than being tied to a single agent's availability. When a buyer calls wanting to see that property, Voksha checks real-time availability across the authorized agents and books with whoever has the soonest open slot, rather than only checking one agent's calendar and telling the buyer "the agent isn't available until Thursday" when a teammate could have shown it Tuesday. This directly addresses the first-to-respond dynamic at the showing-booking level, not just the initial call-answering level, since a buyer eager to see a property this week benefits from being matched to whichever team member can actually get them in fastest, rather than waiting on one specific agent's schedule. Configuration-wise, this requires each authorized agent's calendar to be individually connected (Google Calendar, Outlook, or Calendly) and the listing tagged with which agents are authorized to show it, which is a reasonable setup step for team leads managing shared inventory. It's particularly useful for high-demand listings in a hot market where showing requests come in faster than a single agent can accommodate, ensuring the team doesn't lose a serious buyer simply because the one agent tied to that listing happened to be booked solid that week.

Yes, for team-managed listings where more than one agent is authorized to conduct a showing, whether that's a co-listed property, a team listing where any team member can show it, or a brokerage floor system where whoever's available handles walk-in requests, you can configure Voksha to check multiple agents' calendars for a given listing rather than being tied to a single agent's availability. When a buyer calls wanting to see that property, Voksha checks real-time availability across the authorized agents and books with whoever has the soonest open slot, rather than only checking one agent's calendar and telling the buyer "the agent isn't available until Thursday" when a teammate could have shown it Tuesday. This directly addresses the first-to-respond dynamic at the showing-booking level, not just the initial call-answering level, since a buyer eager to see a property this week benefits from being matched to whichever team member can actually get them in fastest, rather than waiting on one specific agent's schedule. Configuration-wise, this requires each authorized agent's calendar to be individually connected (Google Calendar, Outlook, or Calendly) and the listing tagged with which agents are authorized to show it, which is a reasonable setup step for team leads managing shared inventory. It's particularly useful for high-demand listings in a hot market where showing requests come in faster than a single agent can accommodate, ensuring the team doesn't lose a serious buyer simply because the one agent tied to that listing happened to be booked solid that week.

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