Is the information callers share with Voksha encrypted and stored securely?

For Law Firms

Call data and intake information are handled with encryption in transit and at rest, and synced directly into your firm's practice management system (Clio, MyCase, or PracticePanther) rather than left sitting in a general-purpose inbox, spreadsheet, or shared voicemail box, which is where a meaningful amount of sensitive client intake data ends up at firms still relying on manual intake logging. For firms handling practice areas where callers disclose medical information as part of intake, such as personal injury, workers' compensation, or disability claims, this matters beyond general data hygiene: medical details shared during an intake call can fall under HIPAA if your firm is coordinating with healthcare providers or handling protected health information as part of case management. HIPAA and GDPR-compliant data handling is available on Voksha's Enterprise plan, which is the right tier for firms whose intake regularly touches this kind of information rather than assuming Starter or Premium handling is sufficient for that use case. Beyond the specific compliance certifications, the basic security posture, encrypted storage, controlled access, and integration directly into a practice management platform your firm already trusts with case data, addresses the more common risk in legal intake: sensitive information written on a paper message pad, texted to an attorney's personal phone, or left in a general voicemail box that multiple staff can access. Centralizing intake into a system that syncs to your existing CRM closes that gap without requiring your firm to build new security processes from scratch.