How does Voksha learn what electrical services my company offers and what to quote?
For Electrical Contractors
During onboarding, you provide the details of what your electrical company actually does, whether that is residential service work, panel and subpanel upgrades, EV charger installation, generator hookups, commercial tenant buildouts, code compliance and violation repair, or a mix of all of the above, along with pricing ranges for common jobs if you want Voksha to give ballpark figures over the phone rather than deferring every price question to a callback. This matters in electrical work because pricing varies significantly by job type and complexity, a simple outlet replacement is a different conversation than a 200-amp panel upgrade, and callers frequently ask "how much will this cost" before they will agree to book an appointment. You can configure Voksha to give a range (for example, "panel upgrades typically run $1,200 to $3,500 depending on your home's electrical load and any code updates needed") rather than a firm quote, which keeps expectations realistic while still giving the caller enough information to commit to scheduling an estimate visit. You can also specify your service area boundaries so Voksha correctly tells out-of-area callers you don't service their location rather than booking a job your team can't reach, and flag any licensing or certification details, such as being licensed for commercial electrical work versus residential-only, that affect which calls should be routed toward an estimate versus a same-day dispatch. This configuration can be updated at any time as your service offerings, pricing, or service area change, without needing to redo the full onboarding process.
During onboarding, you provide the details of what your electrical company actually does, whether that is residential service work, panel and subpanel upgrades, EV charger installation, generator hookups, commercial tenant buildouts, code compliance and violation repair, or a mix of all of the above, along with pricing ranges for common jobs if you want Voksha to give ballpark figures over the phone rather than deferring every price question to a callback. This matters in electrical work because pricing varies significantly by job type and complexity, a simple outlet replacement is a different conversation than a 200-amp panel upgrade, and callers frequently ask "how much will this cost" before they will agree to book an appointment. You can configure Voksha to give a range (for example, "panel upgrades typically run $1,200 to $3,500 depending on your home's electrical load and any code updates needed") rather than a firm quote, which keeps expectations realistic while still giving the caller enough information to commit to scheduling an estimate visit. You can also specify your service area boundaries so Voksha correctly tells out-of-area callers you don't service their location rather than booking a job your team can't reach, and flag any licensing or certification details, such as being licensed for commercial electrical work versus residential-only, that affect which calls should be routed toward an estimate versus a same-day dispatch. This configuration can be updated at any time as your service offerings, pricing, or service area change, without needing to redo the full onboarding process.
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