Security & Privacy
Is Voksha HIPAA compliant?
Quick Answer
Yes. Voksha offers HIPAA-ready infrastructure with Business Associate Agreements (BAAs), encrypted PHI storage, and access controls for healthcare businesses.
Voksha provides HIPAA-ready infrastructure for healthcare businesses that handle Protected Health Information (PHI).
HIPAA compliance features
- Business Associate Agreements (BAAs): Available for all healthcare customers
- PHI safeguards: Encrypted storage of all patient-related call data
- Access controls: Role-based permissions for staff access
- Audit trails: Complete logs of all data access and modifications
- Data encryption: AES-256 at rest, TLS 1.2+ in transit
- Data retention controls: Configure how long patient data is stored
What this means in practice
- The call is encrypted end-to-end
- Patient information is stored in HIPAA-compliant infrastructure
- Only authorized staff can access call transcripts and recordings
- All access is logged for audit purposes
- Data can be deleted on request
Industries served:
Medical clinics, dental practices, therapy and counseling, chiropractic offices, optometry, veterinary clinics, and other healthcare providers.
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