Security & Privacy
How does Voksha encrypt call data?
Quick Answer
All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. Call recordings, transcripts, and caller information are stored in encrypted databases.
Voksha uses industry-standard encryption at every layer.
Encryption in transit
- TLS 1.2+ for all data transmission
- SRTP for voice call encryption
- Certificate pinning for API communications
Encryption at rest
- AES-256 encryption for all stored data
- Encrypted databases for call recordings, transcripts, and contact information
- Encrypted backups with geographic redundancy
What is encrypted
- Call audio recordings
- Call transcripts
- Caller phone numbers and contact details
- Business configuration and settings
- Integration credentials and API keys
- Payment information (PCI DSS compliant)
Infrastructure
- SOC 2 certified data centers in North America
- Network isolation between customers
- Automated vulnerability scanning
- 24/7 security monitoring
- Incident response within 72 hours of any breach detection
Compliance:
Our encryption standards meet or exceed requirements for HIPAA, PIPEDA, CCPA, and SOC 2.
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