Pricing & Billing
What happens if I exceed my monthly minutes?
Quick Answer
Overage minutes are billed at $1/minute. You receive email alerts at 75% and 90% of your limit. You can upgrade your plan anytime for more included minutes.
If you go over your included minutes, Voksha continues answering calls without interruption. Overage minutes are billed at $1/minute.
How we prevent surprises
- Email alert at 75% of your limit
- Email alert at 90% of your limit
- Real-time usage tracking in your dashboard
- Option to set a hard cap (calls forward to your phone after the cap)
Cost comparison
- Voksha overage: $1/minute
- Traditional answering service: $1.50-$3/minute
- Missing the call entirely: potentially hundreds in lost revenue
Upgrading is easy:
If you consistently exceed your minutes, upgrading to the next plan is usually more cost-effective. For example, going from Starter (100 min, $49) to Pro (300 min, $99) costs less than 50 minutes of overage.
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