Capture Every Job Request — Even When You're Under a House
It's 98°F. Your techs are running 6 emergency calls. The phone rings. A $1,200 AC replacement walks to the next contractor on Google. Voksha answers every call 24/7—dispatching emergencies, booking maintenance, capturing leads your team can't reach the phone for.
Challenges HVAC Companies Face
Sound familiar? You're not alone.
❌ The Summer Emergency Avalanche: 102°F heat wave hits. You get 40 calls in 4 hours. You miss 22 of them. That's $26,000 in lost AC repairs calling your competitors.
❌ Midnight Furnace Failure: Family's heat dies at 11pm in January. They call 4 companies. First to answer wins the $1,400 repair. You're asleep.
❌ Technical Crawlspace Leak: Tech is under a house and can't answer. $850 service call goes to the company that picked up. You never knew they called.
❌ The Maintenance Plan Miss: Customer calls for a $180 tune-up. Competitor answers, books it, and upsells a $2,400 annual plan. You got voicemail.
How Voksha Solves These Problems
Built specifically for hvac companies.
✓ Never Miss Peak Season Revenue: Answer 40 calls simultaneously during heat waves. Book every emergency and maintenance visit automatically.
✓ Win After-Hours Emergencies: Answer midnight calls instantly. Dispatch on-call techs and charge emergency rates while your competitors sleep.
✓ 100% Hands-Free Booking: Your techs stay focused on repairs while Voksha handles scheduling, dispatch, and FAQ answering.
✓ Turn $180 Calls into $2,400 Plans: Voksha books the tune-up and enrolls customers in recurring maintenance plans, creating predictable monthly revenue.
Common Use Cases
See how hvac companies use Voksha every day.
Emergency Response
Handle urgent AC/heating failures with priority routing and immediate technician dispatch, even at midnight.
Smart Scheduling
Book service appointments based on job type, technician location, and equipment requirements—no double-booking.
Lead Qualification
Ask screening questions about system type, issue description, and urgency to prioritize high-value opportunities.
Maintenance Plans
Enroll customers in recurring tune-up plans during service calls to create predictable monthly revenue.
"Last summer we missed 60+ calls during the heat wave—estimated $78,000 in lost revenue. This year with Voksha we captured every call. Booked 230 jobs in 5 days. Techs stayed focused on repairs while Voksha handled phones, scheduling, and emergency dispatch. Best $199/month we've ever spent."
Frequently Asked Questions
Everything you need to know about Voksha for hvac companies.
How does Voksha handle emergency HVAC calls?
Voksha identifies emergency keywords (no AC, no heat, system down, leaking) and prioritizes those calls. It immediately texts/calls your on-call technician with customer details, location, and issue description—usually within 60 seconds of the call.
Can it tell the difference between emergency and routine calls?
Yes. Voksha asks diagnostic questions to determine urgency. 'No AC on a 95°F day' triggers emergency dispatch. 'Want to schedule spring tune-up' books a routine maintenance appointment. This prevents wasting emergency slots on non-urgent work.
Does it integrate with ServiceTitan or other field service software?
Yes. Voksha integrates with ServiceTitan, Housecall Pro, Jobber, FieldEdge, and other platforms. Customer information, appointment details, and job notes sync automatically—no manual data entry.
How does it handle peak season call volume?
Voksha scales instantly. During June-August heat waves when call volume spikes 200-300%, it answers every call within 3 seconds, books appointments, and dispatches techs—without hiring seasonal staff or paying overtime.
Can it book different types of HVAC services?
Absolutely. Voksha understands AC repair, heating repair, installation, replacement, duct cleaning, thermostat issues, maintenance plans, and emergency service. It books the right time slot with the right technician and equipment for each job type.
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