Your First Line of Defense Against Social Engineering
Human receptionists accidentally leak information. Voksha never does. Trained on security protocols, immune to social engineering, and programmed to protect your business 24/7.
The Problem
75% of data breaches start with human error at the front desk. A convincing caller asks for 'the owner's cell phone' or 'accounting email' — and untrained staff give it away. Social engineering costs businesses $2.9 billion annually. Your receptionist is your weakest security link.
How Voksha Solves This
Everything you need to transform your phone system.
Immune to Social Engineering Attacks
Voksha never falls for pretexting, phishing calls, or manipulation tactics. No matter how convincing the caller, it only shares approved information per your security protocols.
Zero Confidential Information Leakage
Owner's personal info? Employee details? Financial data? Client lists? Voksha is programmed to never disclose confidential information—even when directly asked or pressured.
Consistent Security Protocols Every Call
Unlike humans who have bad days or make exceptions, Voksha applies the same security rules to every single call. No deviations, no exceptions, no mistakes.
Suspicious Caller Detection & Logging
Flags suspicious requests, logs all caller information, tracks repeated suspicious behavior, and alerts you to potential security threats in real-time.
HIPAA & Compliance-Ready
Built-in compliance for HIPAA, GDPR, and industry regulations. Automatically follows data protection laws and maintains complete audit trails of all interactions.
Verified Caller Authentication
Requires proper identification and verification before transferring calls or sharing any information. Multi-factor verbal authentication available for sensitive requests.
How It Works
Simple, automated, effective.
Caller Requests Information
Someone calls asking for sensitive data—owner's cell, employee schedules, client information, or business details. This is where most breaches happen.
AI Applies Security Protocols
Voksha immediately cross-references the request against your security whitelist. Is this approved information? Does caller have authorization? Security rules apply automatically.
Denies or Authenticates Request
For non-approved information: polite denial. For sensitive requests: requires authentication (callback number verification, security questions, or manager approval).
Logs Suspicious Activity
Every suspicious request is logged with caller ID, exact questions asked, time/date, and threat level. You receive immediate alerts for high-risk attempts.
Perfect For
Businesses that need security & privacy protection.
Frequently Asked Questions
Everything you need to know about security & privacy protection.
What types of social engineering attacks can Voksha prevent?
Voksha prevents pretexting (impersonating employees/clients), phishing calls requesting sensitive data, baiting (offering something to get information), tailgating (using one disclosed fact to get more), and quid pro quo attacks. It's trained to recognize manipulation tactics, urgency pressure, authority impersonation, and other common social engineering techniques.
What information will Voksha never disclose?
By default, Voksha never shares: employee personal information (phone numbers, addresses, schedules), owner/executive personal details, financial information, client/customer lists, proprietary business information, passwords or access codes, internal processes, or any data marked as confidential. You have complete control over the security whitelist.
How does it handle callers who claim to be from legitimate organizations?
Voksha requires verification for any request involving sensitive information or transfers to executives. It will take a callback number, verify against known contact lists, and can require manager approval before proceeding. Even if someone claims to be the CEO, bank, IRS, or vendor, Voksha follows authentication protocols.
Can it detect when someone is trying to manipulate or pressure it?
Yes. Voksha is trained to recognize pressure tactics: urgency ('this is an emergency'), authority ('I'm your CEO'), intimidation ('I'll report you'), sympathy ('I'm stranded'), and false familiarity ('your colleague told me to call you'). These trigger additional security protocols and logging.
What happens when Voksha detects a suspicious call?
The call is immediately logged with full details (caller ID, questions asked, manipulation tactics used). High-risk attempts trigger real-time alerts to you via SMS/email. You can review call recordings, see patterns across multiple attempts, and optionally blacklist persistent threats.
Is it HIPAA and GDPR compliant?
Yes. Voksha is designed for HIPAA compliance (healthcare), GDPR (EU data protection), and other privacy regulations. All conversations are encrypted, data retention follows compliance requirements, audit trails are maintained, and patient/customer information is never disclosed without proper authorization.
Can employees override security protocols in genuine emergencies?
You can configure emergency override procedures. For example, Voksha can verify caller identity through multi-step authentication (callback + security questions + manager approval) for legitimate urgent situations, while still maintaining security logs.
How is this different from just training human receptionists on security?
Humans forget training, make exceptions under pressure, have emotional responses to manipulation, get tired during long shifts, and sometimes make judgment errors. Voksha applies the same security rules 24/7 with 100% consistency, never gets socially manipulated, and doesn't make exceptions 'just this once.' It's not replacing human judgment—it's eliminating human security vulnerabilities.
Can it handle verification for call transfers to executives or sensitive departments?
Absolutely. Before transferring any call to executives, accounting, HR, or other sensitive departments, Voksha can require: caller identification, relationship to business, reason for contact, and verification against approved contact lists. You control the authentication requirements per department.
What audit and compliance reporting does it provide?
Complete audit trails including: all calls with timestamps, information requested/denied, security incidents logged, authentication attempts, suspicious behavior patterns, compliance reports for HIPAA/GDPR, and exportable logs for security audits. Perfect for demonstrating compliance to regulators.
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