Toast + Voksha: AI-Powered Phone Service for Restaurants
Voksha's AI receptionist integrates with your Toast POS to handle reservations, answer menu questions, relay order statuses, and manage event bookings - so your staff can focus on the dining room.
What is Toast?
The Voksha + Toast integration connects your restaurant's phone line to your POS system so every call results in action. When a guest calls, Voksha can check table availability through Toast's reservation module, answer questions about your current menu and daily specials, provide order status updates for takeout and delivery, and book private dining or event reservations. Your host and servers never have to leave the floor to answer the phone.
How Voksha + Toast Work Together
Automated workflows that connect every call to your Toast account.
Phone Reservation Booking
Callers request a table for a specific date, party size, and time. Voksha checks availability in Toast's reservation system and confirms the booking during the call.
Waitlist Management
When the restaurant is full, Voksha adds callers to your Toast waitlist, provides an estimated wait time, and can notify them by text when their table is approaching.
Menu & Specials Information
Voksha pulls your current menu from Toast, including daily specials, seasonal items, and allergen information, to answer guest questions accurately and in detail.
Order Status Lookup
Guests calling about a takeout or delivery order are given real-time status updates from Toast, including estimated preparation time and pickup readiness.
Event & Party Booking
Voksha collects details for private dining requests, large party reservations, and catering inquiries, then creates the event booking or routes to your events manager for follow-up.
Benefits of Connecting Voksha with Toast
Keep Staff on the Floor
Hosts and servers no longer need to step away from guests to answer ringing phones, improving table service and reducing front-of-house distraction.
Accurate Menu Information Every Time
Because Voksha reads directly from Toast, callers get up-to-date menu details including 86'd items and daily specials - not last week's information.
Higher Reservation Conversion
Calls that previously went to voicemail during the dinner rush now convert into confirmed reservations, filling tables that would otherwise stay empty.
Unified POS and Phone Data
Reservations and orders created by Voksha flow directly into Toast, so your team works from a single system with no manual re-entry.
Real-World Use Cases
Friday Night Reservation Rush
Between 4 PM and 6 PM on Friday, your restaurant receives 25 reservation calls. Voksha handles them all through Toast, booking tables for each party and sending confirmations - while your host focuses on greeting arriving guests.
Takeout Order Status Check
A customer calls to check on their pickup order. Voksha looks up the order in Toast by phone number, sees it's still being prepared, and tells the caller it will be ready in 12 minutes - no staff interruption needed.
Dietary Restriction Inquiry
A caller asks which dishes are gluten-free. Voksha consults your Toast menu with allergen tags and provides a complete list of gluten-free options, including descriptions and pricing, then offers to book a reservation.
Frequently Asked Questions
Activate the Toast Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Toast connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager