Voksha + Tekmetric
Give your auto shop a 24/7 AI receptionist that books service appointments, delivers repair updates, and handles estimate calls using live Tekmetric data.
What is Tekmetric?
The Voksha + Tekmetric integration connects your cloud-based auto repair shop management system to an AI phone receptionist built for the automotive service industry. Voksha accesses Tekmetric to check appointment availability, look up repair order status, and review customer vehicle history so it can handle the calls that keep your service advisors tied to the phone. From booking oil changes to providing real-time repair updates to anxious vehicle owners, Voksha manages it all while your technicians focus on turning wrenches.
How Voksha + Tekmetric Work Together
Automated workflows that connect every call to your Tekmetric account.
Service Appointment Booking
Voksha checks Tekmetric for available service bays and appointment slots, books the caller with the appropriate service type and estimated duration, and sends a confirmation with the appointment details.
Repair Status Updates to Callers
Vehicle owners calling to check on their car get real-time status updates pulled from the active repair order in Tekmetric, including which services have been completed and the estimated pickup time.
Estimate Requests
Callers requesting repair estimates provide their vehicle details and symptoms, which Voksha logs in Tekmetric as a new estimate request for your service advisors to review and price.
Parts Availability Inquiries
When callers ask about specific parts or service packages, Voksha checks Tekmetric inventory data and communicates availability, or notes the request for your parts department to follow up.
Benefits of Connecting Voksha with Tekmetric
Service Advisors Stay in the Bay
Your service advisors spend less time on the phone handling routine calls and more time advising customers in person and coordinating with technicians on the shop floor.
No More Status-Check Phone Tag
Customers get immediate repair status updates any time they call, eliminating the frustrating cycle of missed calls and voicemails that plagues most auto shops.
More Booked Appointments
Callers can schedule service appointments after hours and on weekends when your shop is closed, capturing business that would otherwise go to a competitor with better phone availability.
Real-World Use Cases
Independent Auto Repair Shops
Single-location shops use Voksha + Tekmetric to provide dealership-level phone service without hiring a dedicated receptionist, letting the owner and techs focus on repairs.
Multi-Bay Service Centers
Larger shops with multiple service bays use this integration to handle the high volume of status-check and appointment calls that come with running a busy operation.
Specialty Auto Shops
Shops specializing in European, performance, or classic vehicles use Voksha to handle technical inquiry calls, collecting vehicle details and symptoms before routing to a specialist advisor.
Frequently Asked Questions
Activate the Tekmetric Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Tekmetric connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager