Square POS + Voksha: Smarter Phone Handling for Every Restaurant
Voksha's AI receptionist works with your Square POS to answer guest calls, share real-time menu and pricing information, handle reservations, and keep your front of house running smoothly.
What is Square POS?
Voksha connects to your Square POS to bring intelligent call handling to restaurants of every size. From food trucks to multi-location fast casuals, Voksha reads your Square item catalog to answer menu questions, checks reservation availability, and provides order status updates. The integration uses Square's broad ecosystem - including Square Online, Square for Restaurants, and the core POS - to deliver a complete phone experience.
How Voksha + Square POS Work Together
Automated workflows that connect every call to your Square POS account.
Phone Reservation Booking
For restaurants using Square's reservation features or integrated table management, Voksha books tables directly during the call and confirms the reservation via text.
Waitlist Management
Voksha adds callers to your digital waitlist in Square, provides estimated wait times based on current table turnover, and keeps the guest informed.
Menu & Pricing Information
Voksha reads your Square item library to answer questions about menu items, pricing, modifiers, and availability - reflecting any changes you make in Square instantly.
Order Status Lookup
Callers checking on a phone or online order are matched to their Square transaction and given real-time preparation and pickup status.
Event & Party Booking
Large party requests and private event inquiries are captured by Voksha with all relevant details, then either booked directly or forwarded to your management team.
Benefits of Connecting Voksha with Square POS
Works Across Square's Ecosystem
Whether you use Square for Restaurants, Square Online, or the standard Square POS, Voksha integrates with your specific Square setup.
Scalable from One Location to Many
Square powers businesses from single food trucks to 50-location chains. Voksha scales with you, handling calls across all locations with location-specific menus and availability.
Reduce Phone Interruptions During Service
Counter-service and fast-casual restaurants often have the same staff taking orders and answering phones. Voksha eliminates that conflict.
Real-Time Catalog Sync
When you update a price, add an item, or mark something as sold out in Square, Voksha reflects the change immediately in its caller interactions.
Real-World Use Cases
Food Truck Location and Menu Inquiry
A customer calls your food truck to ask where you're parked today and what's on the menu. Voksha shares your current location and reads your Square menu including today's specials and pricing.
Multi-Location Phone Order
A caller wants to place a catering order but isn't sure which of your three locations is closest. Voksha identifies their nearest location, reads that location's Square menu, and captures the order details for your catering team.
Busy Lunch Counter
Your fast-casual spot has a line out the door at noon and the phone is ringing. Voksha answers, tells the caller the current wait time, reads the lunch menu from Square, and takes their order for pickup - so your counter staff never breaks stride.
Frequently Asked Questions
Activate the Square POS Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Square POS connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager