OpenTable + Voksha: Every Reservation Channel Covered
OpenTable handles your online reservations. Voksha handles your phone reservations. Together, they fill every seat in your restaurant.
What is OpenTable?
OpenTable is the world's leading restaurant reservation platform, but many guests still prefer to call. The Voksha + OpenTable integration ensures that phone callers get the same smooth reservation experience as online bookers. Voksha checks real-time table availability in OpenTable, books the reservation during the call, and the booking appears in your OpenTable dashboard alongside all your other reservations. Your host stand sees a single, unified view of all confirmed guests.
How Voksha + OpenTable Work Together
Automated workflows that connect every call to your OpenTable account.
Phone Reservation Booking
Callers tell Voksha their preferred date, time, and party size. Voksha checks OpenTable availability in real time and confirms the reservation before the call ends.
Waitlist Management
When no tables are available for the requested time, Voksha adds the guest to your OpenTable waitlist or offers alternative time slots that have availability.
Menu & Specials Information
Voksha can share your restaurant's menu highlights, tasting menu details, and seasonal specials with callers who want to know more before booking.
Reservation Modification
Guests calling to change their party size, time, or date have their OpenTable reservation updated by Voksha during the call without your host needing to intervene.
Event & Party Booking
Large party and private dining requests are captured with full details and either booked directly in OpenTable or escalated to your events team.
Benefits of Connecting Voksha with OpenTable
Unified Reservation View
Phone reservations from Voksha and online reservations from OpenTable appear on the same dashboard, giving your host team a complete picture of the night ahead.
Reduce No-Shows with Confirmation
Voksha-booked reservations receive the same OpenTable confirmation and reminder notifications as online bookings, reducing no-show rates across all channels.
Capture the Phone-Preferred Guest Segment
Many guests - especially older diners and regulars - still prefer calling to book. Voksha converts those calls into OpenTable reservations that your team can manage centrally.
Free Your Host During Service
During peak service hours, your host is seating guests and managing the floor. Voksha ensures the phone doesn't pull them away from their primary job.
Real-World Use Cases
Valentine's Day Reservation Calls
Your restaurant receives 50 reservation calls in the week before Valentine's Day. Voksha handles each one through OpenTable, booking available tables and offering waitlist spots when prime times are full - all without your host spending hours on the phone.
Regular Guest Calls to Rebook
A weekly regular calls to book their usual Thursday table. Voksha recognizes them from their OpenTable guest profile, books their preferred table at their usual time, and notes their standing wine order for the server.
Out-of-Town Visitor Planning a Dinner
A traveler calls to ask about your restaurant and make a reservation. Voksha describes the dining experience, shares the chef's tasting menu details, and books the reservation in OpenTable - converting a curious caller into a confirmed guest.
Frequently Asked Questions
Activate the OpenTable Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct OpenTable connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager