Open Dental Meets Intelligent Call Handling with Voksha
Voksha's AI receptionist taps into Open Dental's open API to schedule appointments, look up patient records, and manage recalls - turning every inbound call into a booked visit.
What is Open Dental?
Voksha connects to Open Dental's open API to give your AI phone receptionist full access to your practice data. Callers are matched to their existing patient records, appointment availability is checked against real-time provider schedules, and bookings are confirmed instantly. Because Open Dental's architecture is API-first, the integration is fast to deploy and highly customizable to your office workflow.
How Voksha + Open Dental Work Together
Automated workflows that connect every call to your Open Dental account.
Patient Appointment Scheduling
Voksha queries Open Dental's appointment module for available time slots, respects provider blockouts and operatory rules, and creates confirmed appointments during the call.
Insurance Verification
When a caller provides their insurance information, Voksha uses Open Dental's clearinghouse connections to run a real-time eligibility check and relays the coverage summary to the patient.
Recall & Hygiene Reminders
Voksha pulls your Open Dental recall list and places outbound calls to patients due for cleanings, booking them into hygiene slots that fit both the patient's and hygienist's schedule.
New Patient Intake
New callers are walked through a conversational intake process where Voksha captures demographics, insurance subscriber details, and referral source - then creates the patient record in Open Dental before booking their first appointment.
Benefits of Connecting Voksha with Open Dental
Built on Open Dental's Open API
Open Dental's well-documented API means the Voksha integration deploys quickly and can be customized to match your practice's unique scheduling rules.
Affordable for Growing Practices
Practices that chose Open Dental for its cost-effectiveness get the same benefit from Voksha - enterprise-grade call handling without the price tag of a full-time receptionist.
Consistent Patient Experience
Every caller gets the same professional, thorough experience whether they call at 9 AM on a Tuesday or 9 PM on a Saturday.
Multi-Location Support
Voksha can connect to multiple Open Dental databases, routing callers to the correct location and scheduling within that office's specific availability.
Real-World Use Cases
After-Hours New Patient Booking
A patient finds your practice online at 10 PM and calls to schedule. Voksha answers, creates their record in Open Dental, verifies their Delta Dental coverage, and books a new patient exam for the next available morning slot.
Bulk Recall Campaign
Your practice has 200 patients overdue for hygiene appointments. Voksha works through the Open Dental recall list over several days, calling each patient, offering available slots, and booking cleanings - resulting in a 35% reactivation rate without staff effort.
Same-Day Emergency Fit-In
A patient of record calls with severe pain. Voksha recognizes them by phone number, pulls up their chart in Open Dental, finds a same-day emergency slot, and books it - then notifies the treating dentist via the internal messaging system.
Frequently Asked Questions
Activate the Open Dental Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Open Dental connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager