Eaglesoft + Voksha: Smarter Dental Practice Communication
Voksha's AI receptionist works alongside your Eaglesoft system to answer patient calls, schedule around imaging appointments, and keep your operatories fully booked.
What is Eaglesoft?
The Voksha + Eaglesoft integration bridges your phone system and your practice management software so every patient call results in action. Voksha reads your Eaglesoft schedule to find openings, books appointments that account for imaging and procedure time, and updates patient records with call notes. For practices using Eaglesoft's integrated imaging, Voksha can schedule appointments that include the appropriate imaging time blocks.
How Voksha + Eaglesoft Work Together
Automated workflows that connect every call to your Eaglesoft account.
Patient Appointment Scheduling
Voksha accesses your Eaglesoft schedule in real time, identifies open appointment slots that match the requested procedure length and provider, and confirms the booking with the patient on the call.
Insurance Verification
Voksha collects insurance details from the caller and runs eligibility checks through Eaglesoft's integrated verification tools, informing the patient of their estimated coverage before they arrive.
Recall & Hygiene Reminders
Patients approaching their recall date receive calls from Voksha, which checks your Eaglesoft hygiene schedule and books cleanings into open slots that align with your hygienists' availability.
New Patient Intake
Voksha captures all required demographic and insurance fields during the call, creates the patient chart in Eaglesoft, and schedules a comprehensive new patient exam that includes time for necessary imaging.
Benefits of Connecting Voksha with Eaglesoft
Imaging-Aware Scheduling
Unlike generic scheduling tools, Voksha understands Eaglesoft's imaging workflow and allocates proper time for x-rays, panoramic scans, and CBCT when booking appointments.
Patterson Ecosystem Compatibility
Voksha integrates within the Patterson technology ecosystem, working alongside your existing Eaglesoft modules without requiring third-party middleware.
Higher Treatment Acceptance
Automated follow-up calls for pending treatment plans keep patients engaged and make it easy for them to schedule their next procedure with a single phone call.
Reduced Phone Hold Times
Patients reach Voksha immediately instead of waiting on hold, leading to higher satisfaction scores and fewer abandoned calls.
Real-World Use Cases
Crown Prep Follow-Up Scheduling
A patient who had impressions taken last week needs to schedule their crown seat appointment. They call after hours, and Voksha finds a slot in Eaglesoft that includes time for the seating procedure and any necessary imaging, then confirms the booking.
Hygiene Recall for Family of Four
A parent calls to schedule cleanings for the whole family. Voksha checks Eaglesoft for back-to-back hygiene openings, books all four appointments on the same day, and sends a single confirmation with all appointment details.
Weekend Emergency Call Triage
A patient calls on Saturday evening with a lost filling. Voksha gathers symptom details, checks for Monday morning emergency slots in Eaglesoft, books the earliest available appointment, and provides interim care instructions.
Frequently Asked Questions
Activate the Eaglesoft Integration
This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Eaglesoft connectivity.
Starts from $899/month • Custom onboarding • Dedicated account manager