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Enterprise IntegrationDental

Never Miss a Patient Call with Dentrix + Voksha

Voksha's AI receptionist connects directly to your Dentrix practice management system, booking appointments, verifying insurance eligibility, and managing your recall list - all from a single phone call.

What is Dentrix?

The Voksha + Dentrix integration allows your AI phone receptionist to read and write directly to your Dentrix database in real time. When a patient calls, Voksha identifies them by name or phone number, pulls up their chart, checks provider availability, and books or reschedules appointments without any staff intervention. It also triggers insurance eligibility checks and updates recall statuses automatically.

How Voksha + Dentrix Work Together

Automated workflows that connect every call to your Dentrix account.

1

Patient Appointment Scheduling

Voksha checks open slots in your Dentrix schedule, matches the patient's preferred provider and time, and confirms the booking - all during the phone call.

2

Insurance Verification

When a new or returning patient calls, Voksha collects their insurance details, submits a real-time eligibility check through Dentrix, and communicates coverage information back to the caller.

3

Recall & Hygiene Reminders

Voksha proactively contacts patients on your Dentrix recall list, offers them available hygiene appointment slots, and books cleanings without staff follow-up.

4

New Patient Intake

First-time callers are guided through demographic and insurance data collection, which Voksha writes directly into a new Dentrix patient record before scheduling their first visit.

Benefits of Connecting Voksha with Dentrix

Reduce Front Desk Workload

Your team spends less time on the phone handling routine scheduling and insurance questions, freeing them to focus on in-office patient care.

Fewer Missed Appointments

Automated recall outreach and instant booking reduce no-shows and keep your hygiene chairs full throughout the day.

Faster Insurance Turnaround

Real-time eligibility checks eliminate the back-and-forth of manual verification, so patients know their coverage before they arrive.

24/7 Scheduling Availability

Patients can call after hours, on weekends, or during lunch breaks and still get appointments booked directly into Dentrix.

Real-World Use Cases

New Patient Calls During Lunch Hour

A prospective patient calls while the front desk is at lunch. Voksha answers, collects their information, verifies insurance through Dentrix, and books a new patient exam with their preferred provider - all before the staff returns.

Overdue Recall Appointments

Voksha identifies patients who are 6+ months overdue for a cleaning in your Dentrix recall list, calls them during business hours, and schedules hygiene appointments into open slots without any manual outreach from your team.

Emergency Dental Scheduling

A patient calls at 7 AM with a broken tooth. Voksha checks same-day availability in Dentrix, finds an emergency slot with the on-call dentist, books the appointment, and sends the patient a confirmation - all before your office opens.

Frequently Asked Questions

Enterprise Feature

Activate the Dentrix Integration

This integration is available with Voksha Enterprise. Get custom AI workflows, dedicated onboarding, and direct Dentrix connectivity.

Starts from $899/month • Custom onboarding • Dedicated account manager